Does Charge Anytime control and limit the maximum rate to 16A

Hey ​@Peter E ​@oho ​@BobTom,

I’ve moved this conversation to a new thread as requested. Any questions let me know! 

OVO team have come back and stated they are sending 32A instruction to the Hypervolt and believe the problem is the Hypervolt unit. I also have a case open with Hypervolt who are saying its an OVO problem as they control it under charge anytime. Although they are still investigating.

Anyone else with a Hypervolt Pro 3 and charge anytime had these issues?

Sounds like a bug or mis-configuration.

The Hypervolt also has a hardware current limit setting that should also be considered if nothing else works.

Any control, either on the Hypervolt app or command from OVO will not override the maximum current set in the unit if it has not been set to 32A at the time of installation.

The hardware current limit within the unit is normally a screwdriver operated miniature rotary switch to allow a maximum current to be set from 32A in discrete steps all the way down to 6A. 16A is one of those settings.

Peter

Its not that as we can run it at 32A with grid+battery. The app also states 32A maximum is set in the config. Back to Hypervolt I think.

Ok. Forgot that part of the discussion.

Ok its now sorted.

For anyone else who has this issue, and their installers make the same mistake….

Inside the unit the 4 dip switches were correct set at 32A. But the rotary switch (the ALM dial) was indeed the problem (thanks Peter).

The installers had interpreted the direction wrong on the dial. It was pointing to 3 instead of 8, which is directly opposite. Therefore set at 16A instead of 100A for monitoring the main incoming supply.

The reason I was able to get the CP running at 32A previously with grid+battery is because the solar/battery sit further upstream from the CT clamp and hence were not restricted by the ALM dial.

​@oho Thanks for the feedback. I subscribe to the blunderbuss approach to problem solving. If you put out enough suggestions one of them will be right. 😃

Glad it got sorted.

Peter

Thanks so much for feeding this back ​@oho this advice could help other community members with a similar issue 😊 Glad to hear it’s sorted!