Charge Anytime with Kia

I have been chatting with Kia re settings in the Kia app to allow it to work with direct to vehicle charging with OVO…they advised the following

‘Please make sure that when you go to the section of the app where you set up charging times, the toggle is 'On' for the option 'Off peak tariffs only' and not on for the 'Off-peak tariffs prioritized' (or if the present sets there fit your preferences according to the tariff plan that OVO provides).

Is this correct as I imaging OVO would not just choose off peak periods..more when the grid is less busy? What should I have set in the Kia app (formally Kia Connect app)

Hi ​@WileyC ,

I’d say turn both options OFF in the vehicle - Charge Anytime will manage those anyway and while it does try to use off-peak periods, it will use peak if it absolutely has to.

I wonder if the new Kia app (released a few weeks ago and combines legacy apps like Kia connect and Kia Charge) will do a better job on the integration with OVO. 

I’m cautiously optimistic that it might help a bit. But I can’t say for sure.

If you’re OK with beta testing it and reporting back, we’re cool with that. But that’s the best I can think of right now.

Keep us posted with how you get on, the Charge Anytime are always looking for feedback so they can make improvements 😊

After what can only be described as  *edited by moderator* today with OVO and their announcement 

I've followed the instructions, my car is on the beta list and low and behold it's not working 

App is connected, car is plugged in and it doesn't recognise it 

So if anyone can shed some light it would be appreciated before I look to exist without charges for an absolute farce of a service, solution and package from OVO.

Hi ​@Kenyanscott ,

Blastoise186 is a Forum Volunteer on the OVO Forum. He does not work for OVO

I’d suggest checking with the team for that one as they may need to do some diagnostics. The issue may be down to the Kia integration but I can’t say for sure.

Please call them on 0330 175 9678 in the morning

Then they have lost another customer

I purchased the ohme because they allowed it to be for integration,  and now they don't offer it a month after I got it.

They knew this was happening and never told anyone 

This is shameful from Ohme and OVO.

Inevitably each blames the other ( and if that doesn't work,  blame the car manufacturer) leaving the poor customer in the middle to pick up the bill.

Was planning to fit a Hypervolt EV charger and wonder if they will fall out! 

Just shameful.

Hypervolt is already running just fine on the new setup - it’s actually said to be the strongest and most reliable integration with Charge Anytime out of all of them.

I don’t see that one ending anytime soon...