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May 31, 2024
Solved

BMW i4 fails to charge?

  • May 31, 2024
  • 13 replies
  • 708 views

Had been working fine for 6 months. Issue started on 5th May 2024. 

My Charge Anytime App is set to 80% by 8am. Arrived home at 6pm and plugged in, it started charging immediately for 2 minutes as usual and then paused. CA App reported ‘next charge after 1am’.

Car was at 57% so after 1am would still be enough to charge, so all good. Happened to wake up at 3am, car was not charging. Opened the CA app and instead of saying ‘next charge after 1am’ it said ‘planning your next charge’. I went back to bed. At 8am CA app still said ‘planning your next charge’ at car was still at 57%. Had not charged all night.

This was the first time it had ever failed, so I put it down to one of those things, and the next two charges were fine so guessed it was just a bug. 

However it’s now happened 3 times so I contacted CA support. Didn’t get a reply for a week, so I chased it again and then they replied. Was asked various questions about the car and charger, they checked logs.

It’s been a few weeks now and the latest from CA support is that they are checking logs from a company called Enode. They said this is new territory and not something they have ever had to do before.So they can’t give me any time frame on when it will be fixed.

This means I never really know if the car is going to charge or not, sometimes it works and sometimes it doesn’t. I’d say it fails about 50% of the time.

Any other i4 owners having issues?

Best answer by Emmanuelle_OVO

Updated on 26/01/26 by Abby_OVO

Hey @NeVeTaS,

 

I’m so sorry you didn’t get a response when you initially posted. 

 

It’ll be worth reaching out to the Charge Anytime team about this directly so they can support with this matter. Check out the topic below for their contact options:

 

 

The following topics may have some helpful advice:

 

13 replies

Newcomer
July 30, 2025

I solved the issue.

By creating a New BMW ID. 

Metadata in my old ID was causing the schema hassle. 

Peter E
Super User
Super User
July 30, 2025

@Rance013 Well done for solving that. Quite often you will see issues resolved by clearing memory or cache so I'm thinking it was a similar issue.

 

Peter 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
Abby_OVO
Community Manager
Community Manager
August 26, 2025

Hey ​@Rance013 

 

Thank you for popping back with that update, I’m really glad to hear you got that sorted in the end! I’m sure someone will likely find this helpful in future.

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