Updated on the 31/03/26 by Ben_OVO
Recently changed your phone number or email address and need to update the details we’ve got logged on your OVO account?
We’ve made it much easier to do this yourself on the OVO app (download for Android or iOS), here’s how:
Step 1
On the home page click on the icon of a person (top right) as highlighted in red below:
Step 2
Click on ‘update details’ at the top of the screen.
Step 3
Click ‘Change’ next to the contact details you wish to change.
Step 4
Enter the new details and click ‘Update me!’
If you experience any issues doing this, you can contact the Support Team who’ll be able to help.
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