How can I work out my peak/off-peak times for my OVO SMETS2 Aclara smart meter?

Welcome @SDH ,

Sure thing. I can help you with all of those questions. :)

The easy one is first. You can check the display on the meter to see which rate is active at any given time. There’ll be two circuit icons on the display and one of them will be closed while the other will be open. If you show me a photo of your electric meter, I’ll be happy to annotate it for you in GIMP - please make sure the display is clearly visible.

Aclara meters also don’t adjust for BST, so during the summer your Off-Peak hours will be one hour later than in the winter. If you can tell me what region you’re in, I can look these up for you.

Thank you for your quick reply -

I don’t know if this will be clear enough - it was quite hard to get a clear picture of the display I had to shine a torch at it and take a photo at the same time 😅 🖐 🖐 🖐

We are in Cumbria, North West England - we knew the meter didn’t adjust but it is good to know when to use appliances at the lower rate.

Thank you very much ☺️ that is so kind to direct me to so much useful information. I have put a post-it on the meter now with the timings.  The meter is outside and although the screen does light up as you explain, it looks dark in photos.

We are waiting for Ovos meter contractors to come back next month to fully commission this meter as it has never sent readings or linked with the indoor monitor since installation two years ago.  Difficult for them during the pandemic  😕

Thank you again,

Sharon

Sounds right to me, @Blastoise186.

Hope this helps you manage your peak/off peak usage patterns, @SDH - Have you managed to submit both readings via your online account or OVO app yet? This will really help make sure your energy charges are accurate and up-to date if we’re not yet able to communicate with the meter remotely. There’s more advice on how to go about this over here:
 

• Identifying Smart Meter Issues on your online account or OVO app Tutorial

Hope this helps. 😊

Thank you @Jess_OVO  for clarifying the times.  It takes a surprisingly long time for the meter to change numbers when checking to see which rate is going.  This morning I looked at about 7.40 am and again at 8.10 am and neither had moved…….

Yes, thank you,  I have been sending fairly regular readings throughout this period of no connectivity and I did a meter health check when requested by the Customer Service team last year.