Hi @Abid ,

I’m sorry, but your question didn’t post properly. Can you try again please?

Will other people see my question 

If you post it again, yes.

If you’d rather keep it private, the best option is https://help.ovoenergy.com .

No one reply back 

I received a voucher  code from ovo for £50 credit. It was issued on the 16 Jun 2023, 2:41 pm.  I went to the shop today and he said its not working

Unfortunately, it’s probably expired. From what I understand, they only usually last 30 days with the exception of some of the secret config codes I know of.

Will I be able to get a new voucher code for £50 please. You can see on the system that I haven't used it. Please

It can be done, but not through me I'm afraid. As a Forum volunteer, I don't have access to internal systems. 

The Support Team will be back in the morning. They can reissue it

Okay. Will you be able to forward my request to the correct department for me ? Please 

Not within my power, sorry!

Okay.  Thanks. Have a good day, and take care 

Hey @Abid,

If you’re with OVO pay as you go, the following topic may be helpful:

If you’re with Boost, the help center will provide their contact details.