Monday morning meter not displaying
I did try to phone OVo and it’s a terrible service trying to get help!
Think I’ve got to give up
Best answer by Blastoise186
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IHD flickering and smart meter asking me for a password?
Userlevel 7
+5
- Plan Zero Hero
- 2278 replies
-
3 July 2023
Hi
Their offices don’t open until later.
Morning, it’s the house display. It’s just flickering all the time, I’m unable to know if anyone’s tampering or using my electric
Then the meter outside keeps asking for a password 🙃I have not set one up(
Ive called OVO several times and can’t get nowhere with them :(
Userlevel 7
+1
- Plan Zero Hero
- 6444 replies
-
3 July 2023
- Answer
If the IHD is flickering, that’s more likely a fault with it. Can you explain further?
As for the password, what kind of password does the meter want? If it’s an engineer password, please do not attempt to guess it as you will likely trigger tamper alarms.
If it’s a Privacy PIN, the SMETS Command Disable Privacy PIN can be used to remove and reset it. OVO needs to send that to the meter for you.
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