Problems with Ovo Charge anytime app since change with Ohme and Renualt app

Sounds like you have got the EV down to a T 🥰

And I completly agree with you, the savings on the EV are brilliant. I took the time to research home chargers and made the decision to choose one that OVO recommended and paid through OVO as I thought it would be far easier buying the box and getting it installed through OVO. I loved it up until a couple of months ago, everything worked absolutely perfectly. Literally plug in and go. Car charged and saw savings immediately. However, as soon as this charge anytime app has been introduced I have had nothing but issues. I don't want to be spending my days on the phone or sending emails because there is another problem or having to set alarms for the middle of the night just to make sure my car is charging. 

I go on holiday soon, so don't really have the time to research other providers but this will definitely be on the agenda when I get back. As much as I haven't had an issue with OVO before, charging my car and having it charged to 100% is high on my agenda and if another provided can offer that without all the hassle in-between it is a no brainer 

Thanks for your expert advice as always ​@Peter E 🤝.

​@ZO23 have you heard back from Renault yet?

Hiya, I’ve not had my car at home but have it here now and I’m just getting this in the app: 

it’s done this for days. So, no. Not working. I did get an email from OVO though, about 2 weeks after I sent it which basically said, sorry I’ll escalate to the technical team..! So 2 weeks to reply with that. 
 

How are you getting on?