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2 hours notice of Power Move flex is difficult - does anyone have any suggestions?

  • July 19, 2025
  • 26 replies
  • 638 views

I have only had 2 hours notice for each of the power up events this week which is making it almost impossible to enable me to join. I noticed that other people seem to get more notice of the slots - does that mean I will only get 2 hours notice throughout the trial?

Best answer by Emmanuelle_OVO

Updated on 19/01/25 by Ben_OVO


Our current trials are now closed, and we'd like to thank our users for their participation.
 

 

Hey ​@Suzanne 123,

Thank you for your feedback, it’s been passed onto the team 😊

The trials will be testing different notice periods with different customers to understand the impact it has on a customer's ability to power up or power down.

26 replies

  • Newcomer
  • July 19, 2025

Same here. But I guess it’s like their strategy and it’s now just a trial project.


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  • Rank 8
  • July 19, 2025

You may be correct about different people getting different notice.  All mine seem to have been 5 hours - but some came at around 7am so didn’t see them for a couple of hours.  Between Free Hours and daily PMF events it’s all getting a bit OTT.


Blastoise186
Super User
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  • Super User
  • July 19, 2025

It’s worth noting that this is somewhat intentional.

The whole idea of Power Move Flex - and ultimately Demand Flexibility - is that in some cases it may be critical to force usage to be shifted at short notice. So the concept of giving varying degrees of notice is to see how well folks can react to it.

I can’t tell you what your parameters are - I literally don’t have access to that data. However, it may not always be the same at all times.


  • Rank 2
  • July 19, 2025

Same here, all have only been 2 hours notice.  Had my 2 loads of washing and dishwasher done by 10 am before email came in to power up.


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  • Rank 8
  • July 19, 2025

I notice that OVO have not mended their ways from last winter’s trial and are still referring to 12pm instead of 12 noon.  


Blastoise186
Super User
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  • Super User
  • July 19, 2025

Same here, all have only been 2 hours notice.  Had my 2 loads of washing and dishwasher done by 10 am before email came in to power up.

In that case, you can just move some other usage around, like an early lunch for example 


  • Rank 2
  • July 19, 2025

Same here, all have only been 2 hours notice.  Had my 2 loads of washing and dishwasher done by 10 am before email came in to power up.

In that case, you can just move some other usage around, like an early lunch for example 

I think the idea is great but for it to be actioned is difficult and as I type I do not mean to be rude but a  filled salad roll doesn't require any electricity. I am not trying to be awkward or nasty so please do not take it that way.  Just struggling with the notice period for me to achieve the aim of the trial.


  • Newcomer
  • July 19, 2025

I notice that OVO have not mended their ways from last winter’s trial and are still referring to 12pm instead of 12 noon.  

But noon - no need for the 12 - is 12 pm. If they use the 12 then pm is correct 


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  • Rank 8
  • July 19, 2025

Noon, as you say, doesn’t really need the 12.  PM however means after noon so 12pm is midnight - and so too is 12am - 12 hours before noon.


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  • Newcomer
  • July 19, 2025

Noon, as you say, doesn’t really need the 12.  PM however means after noon so 12pm is midnight - and so too is 12am - 12 hours before noon.

Speaking about how more correct it would be, I’d say that I’d be 12pm (meaning “midday”), rather than 12 noon. 


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  • Rank 8
  • July 19, 2025

I suggested 12noon as I thought OVO might be persuaded to at least use the word noon.  12pm stands for 12 post meridiem which means 12 after midday.  Nothing more to be said.

 

 


  • Rank 2
  • July 19, 2025

Well hopefully you shouldn’t. they should send your email day before. or the evening when the other event has finished. l can do these ones at the moment. as l am on holiday so it’s easy for me. might not be next week when l am back to work.


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  • Newcomer
  • July 20, 2025

I suggested 12noon as I thought OVO might be persuaded to at least use the word noon.  12pm stands for 12 post meridiem which means 12 after midday.  Nothing more to be said.

Yes, it’s 12 o’clock of the “after midday” period of time. It starts at midday and finishes just before the midnight. It’s also a common practice. Most people agreed to use it that way. 


Firedog
Super User
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  • Super User
  • July 20, 2025

  

It’s also a common practice. Most people agreed to use it that way. 
  

I wonder how common, or indeed where. When were ‘most people’ asked whether they agreed to this illogical behaviour or not? I wasn’t, and I would have answered No! had I been.

Today is (almost) 21 July. What logic dictates that 12 am today is several hours before 11 am today? 


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  • Newcomer
  • July 21, 2025

  

It’s also a common practice. Most people agreed to use it that way. 
  

I wonder how common, or indeed where. When were ‘most people’ asked whether they agreed to this illogical behaviour or not? I wasn’t, and I would have answered No! had I been.

Today is (almost) 21 July. What logic dictates that 12 am today is several hours before 11 am today? 

Are you serious here? 


Firedog
Super User
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  • Super User
  • July 21, 2025

Are you serious here? 
  

Deadly. Why do you ask?


Emmanuelle_OVO
Community Manager
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  • Community Manager
  • Solved
  • July 21, 2025

Updated on 19/01/25 by Ben_OVO


Our current trials are now closed, and we'd like to thank our users for their participation.
 

 

Hey ​@Suzanne 123,

Thank you for your feedback, it’s been passed onto the team 😊

The trials will be testing different notice periods with different customers to understand the impact it has on a customer's ability to power up or power down.


We're also struggling with the 2 hours of notice too -  there's things we could schedule to run or plan to use during the power up periods, but we would need to schedule them or have the ability to plan them into our day with more than 2 hours notice. Notification either first thing in the morning or the night before would allow us to utilise the power ups more effectively.


  • Newcomer
  • August 13, 2025

Was good to take part in but only getting 2 hours notice of the timings meant I was not able to plan to make the most of the times given. Notice of the event would be better given the day before at least so that plans to move usage can be made. 
Or use the same time everyday to make it easier to plan. 


  • Newcomer
  • August 13, 2025

Think you've rather missed the point, see the same topic a couple of days ago- OVO don't randomly set the times, it's down to the grid, whogive very little notice


Peter E
Super User
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  • Super User
  • August 13, 2025

It's a trial with varying notice periods so they can measure the response rate for different notice periods. If you can't do it you can't do it and that's it. I've  no idea how long this will go on for.

 

Peter 


Chris_OVO
Community Manager
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  • Community Manager
  • August 14, 2025

Hey ​@susanbprice,

 

As ​@Peter E has helpfully pointed out, Power Move Flex is an ongoing trial, and the team is testing different notice periods with various customers and gathering feedback and data on what works best. They'll see your feedback and take it on board as part of the trial. Your participation is key to the trial's success, so thank you for participating! I've left a link to a 'frequently asked questions' article we put together with more answers.

 

 

I hope this helps! 


DorkingChicken
Newcomer

You raise an insightful point ​@susanbprice. The power flex scheme is part of the Crowd Flex trial being conducted by NESO, the grid operator.

One of NESO’s main roles is to ensure that supply and demand on the grid, are balanced minute-by-minute.

Currently the main solution to balancing is to pay gas-fired power stations to power up or down in response to demand.

This scheme is trailing a greener alternative - demand flexibility - get consumers to reduce power consumption in periods of high grid stress. And one of the key metrics on trial is how quickly you can get households to react.

I’d agree that two hours may be a push for many homeowners. I expect in the future the solution to this may be energy suppliers taking direct control over EV charging an alike to skip the process of customers having to go around and turn items off.


  • Rank 2
  • August 22, 2025

Well you are right. it is sometimes a bit short notice with these events. l can’t always do them because l am work so can’t do them. l know they only doing as a trial maybe they might get to realise that it doesn’t work. and l miss out on the free amount on Sundays as l am working.


  • Rank 2
  • August 29, 2025

Well sometimes l get the email early or later. but it’s a trial so l am not to worried if l can’t do it one of those things. but if l am home l can put washing in so that’s my hour sorted. but it’s a trial is for a while can’t remember for how long.