Why do OVO send nuisance text messages?
I am on quarterly billing - so every 91/92 days a bill should be sent after a meter reader has attended - although since OVO took on SSE customers, I have NOT seen one although the standing charge is supposed to cover the cost of those visit.
After about 60 days from when the last bill was sent, I start getting text messages demanding a reading - what is the point of that when it is not due for another month?
Also, why do SSE believe they have permission to contact me by SMS when I have not given permission or provided my number to them or previously SSE for this purpose?
And why do OVO send the messages from a number I cannot reply to?
Perhaps one of te OVO staff would like to answer all of these points.
Best answer by Blastoise186View original