Skip to main content
Question

bills owed by me still going to previous tennant

  • December 18, 2025
  • 1 reply
  • 8 views

hello,

 

kind of at my wits end here

 

i moved into a property back in october and was under the impression that the electric suppliers would have been updated to me moving in.

 

unfortunately ive been unable to pay any bills i owe and due to it all going to the account of the previous occupier which nobody can get a hold of.

 

But by this point ive already swapped suppliers. i just want to pay what i owe and be done with this because im getting letters about debt collectors and theres no way for me to just pay for what ive used im losing my mind

 

am i missing something or is the system just this atrocious for everyone involved.

 

thanks

1 reply

Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • December 18, 2025

Hi ​@anotherthrowaway ,

Try [removed by moderator] in the morning as I think that team can help with this.

Just a heads up - you have to set up an account manually after moving in and should not leave until you do so.