Why can't I get a smart meter fitted with a semi concealed gas meter box?
Best answer by Tim_OVO
Updated on 07/10/25 by Ben_OVO
It sounds like you have a semi-concealed gas meter, meaning it's half dug into the ground, the meter box is also usually brown in these cases.
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It’s now possible to install an S2 smart meter in the majority of these set-ups, as long as the engineer has a bracket on them to ensure they can fit the meter in to the space provided. When making the booking it just needs to be made clear that you have a semi concealed gas meter box.
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In some cases a semi-concealed gas smart meter installation may be affected by an unusual Emergency Control Valve (sometimes replacing the ECV in semi-concealed boxes can be difficult due to the space). If you are worried this may be the case I would advise sending a picture of the meter box to our Support Team who’ll be able to check this for you.
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There’s more advice about meter issues affecting smart meter installations in our on site work guide.
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OVO customer but not got a smart meter yet? - Book today!
Interested but not yet an OVO customer? -Â Check out our plans!
Updated on 07/10/25 by Ben_OVO
It sounds like you have a semi-concealed gas meter, meaning it's half dug into the ground, the meter box is also usually brown in these cases.
Â
It’s now possible to install an S2 smart meter in the majority of these set-ups, as long as the engineer has a bracket on them to ensure they can fit the meter in to the space provided. When making the booking it just needs to be made clear that you have a semi concealed gas meter box.
Â
In some cases a semi-concealed gas smart meter installation may be affected by an unusual Emergency Control Valve (sometimes replacing the ECV in semi-concealed boxes can be difficult due to the space). If you are worried this may be the case I would advise sending a picture of the meter box to our Support Team who’ll be able to check this for you.
Â
There’s more advice about meter issues affecting smart meter installations in our on site work guide.
Â
OVO customer but not got a smart meter yet? - Book today!
Interested but not yet an OVO customer? -Â Check out our plans!
+2- Carbon Catcher***
And for comparison, here’s a photo of my semi-concealed gas-box with the old meter before the Smart Meter got installed.
So, apart from the fact that mine was guarded by a rat, I really can’t see why mine was acceptable for a Smart Meter andÂ
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