Best answer by Tim_OVO
Updated on 25/09/2020
Some of these boxes are big enough to fit the meter, as long as the engineer has a bracket on them to ensure they can tilt the meter upwards. When booking the smart meter appointment, it just needs to be made clear that you have a semi concealed gas meter box.
If it was made clear when booking, it might be that there was an issue with space or an unusual ECV (sometimes replacing the ECV in semi-concealed boxes can be difficult due to the space). I would advise sending a picture to the team as a Facebook PM, or a Twitter DM, or in an email: email@example.com. The agents can make a judgement call or get help from the smart meter experts.