Power Move Flex Trial

Why is the usage on App behaving as if OVO forgot to change the clock and how will that affect any Power Move Flex events ?

I have two questions: 18th Jan, 12:00AM to 01:00AM - Surely this time period is nonsense? Was it supposed to be 00:00AM to 01:00AM ie. midnight to 1am or 12:00AM to 01:00PM ie. first hour of the afternoon. I assumed it meant the first hour of the afternoon. If it was the first hour of the afternoon when I had my washing machine and dishwasher going, then I shifted at least 1kWh over my normal usage so should have received £0.15 instead of £0.00. Can someone confirm what is going on. Thanks

I'm moving on the 8th February and have already informed OVO so my Fixed Plan will end on that date, I have been taking part in the Power Move Flex this month and have earned credit in 3 of the events so far but will I still received the credit for February if my contract has ended.

I have taken part in all the power move flex events and achieved credit in most. However there has been no credit applied to my latest bill (dec-jan)?

From an article by The Eco Experts today: Octopus Energy has called on the National Energy System Operator (NESO) to pay households to shift their energy usage away from peak times to reduce the burden on the National Grid instead of turning on polluting fossil fuel plants. The energy provider said NESO paid more than £17m to two fossil fuel power plants for backup power amid a cold weather snap last week instead of calling on the Demand Flexibility Service (DFS). The service acts as an enhanced action, in addition to the normal electricity market, that is to be used to access additional megawatts (MW) during times of high national demand, particularly on days when the system could have been placed under stress. Petrol stations [sic]* received payments of up to £5,570 per MWh of power between 12pm and 7pm. Greg Jackson, founder of Octopus Energy, said in contrast, households participating in its owner DFS, ‘Saving Sessions’ during the same time period were offered just £900 per MWh. “‘

Hi all. I haven’t got my Power Move Flex for Charge Anytime results for December (and I plugged in pretty much every day - so should be something worthwhile to get!). Anyone else not seen these? It is still running isn’t it? Thanks!

Was there any Power Move Flex events from the 23rd to the 29th of December please.

I get emails about Power Move Flex happening. The trouble is I don't read my emails everyday so mostly the flex has already past by the time I read about it. Is it possible to get notification pop-ups on the OVO Beyond App instead? Thanks

Did anyone else get a power move flex email today notifying of a power down for 02 November, 4:00 PM to 4:30 PM?? As the invites usually come in at some point on the previous day to the event, I’m wondering if there’s a power down (or up) tomorrow?? Did anyone else get a power move flex email today?

Power Flex Move trial now seems to be testing how little notice can be given of events. Am I the only one who received less than two hours notice of events yesterday and today ?

Does Power Flex ask different people to do different events ? There is lots of chat on Power Move about a Power Flex event at 12 - 2 today 10 November. All the participants refer to a Power Down event but I got a message saying that it was a Power Up event. Given the day and time I did think it a bit odd but here is the message - Get ready to Power Up 10 November, 12:00 PM to 2:00 PM

Regarding yesterday's power move down, the email never provided the base figure for the hour. How do we calculate this?

​@Chris_OVO Is it this month when the £5 should be deducted from the energy bill for the survey?

In my current Billing period I have a £15 credit for Power Move Flex (5 Sunday to Sunday weeks I guess) plus an extra £5 - has anyone else got this or can explain why? Cheers

I am beginning to question the benefits of power move ...my last one I earned 4p credit off towards next bill ...really ....take today's power move between 8&9am.a time. a lot of people waking up...putting heating on,boiling the kettle...what does the company want us to do ...put our lives on hold for an hour cold in our homes...it's seems to me it's some sort of power trip by someone sitting in there ivory tower.....we're not N Korea it's the UK

Honestly, are they people who set the Power up/down times serious? Today we were asked to power down from 12 noon to 2pm! I am certain that the majority of people are cooking their Sunday lunch over this time period, so how can we use less? i am certainly not going to move my lunch! Quite frankly I have given up trying, as all I seem to get is 4p, maximum 10p. It is not worth the hassle.

Exhilerated by the OVO email announcing I had finally succeded in this Power Move game in that “ £2.61 Power Move credit will soon be on its way to your energy bill” I clicked through from the email to this page; and still on a high, clicked to complete the survey as requested. To find that the geeks had taken over the Asylum? the Survey clicklink led to a page allowing me to sign i (despite my already being signed in? This page also offered the option to “Report Abuse”, and change the language from “American” English (presumably to English? I don’t speak American). It also seemed to require me to sign in via my “Google Account” whatever that is? (I’ve managed for seven and ¾ decades without one of these, so why should I let a global multinational intrude on my life now? It also asked me to verify I am human via a visual puzzle (misspelt CAPCHA or KETCHAP or something like that) which involved identifying “crossovers” (which I guess is Yankee for zebra crossings?) in a grid of indeciph

Just got my second email update. I got credited with 7 plug in sessions for the first 3 weeks and 6 in the fourth. I have been plugging my car in in the afternoon/ early evening then again overnight so was expecting > 7 sessions each week. The last week we were away overnight from early Friday until late Saturday so missed the 12:00 on Friday to 12:00 on Saturday slot. It therefore looks like you can only get one 3 hour session credited per day. Can someone confirm this? Cheers. By the way its the easiest Power Move to get rewarded for by far.

Updated on 07/03/25 by Chris_OVO Hi everyone, The first series of Power Move Flex ended in July, and we’re about to start inviting eligible customers to the next series. It’ll run from September 2024 to March 2025. First, we’ll be inviting our eligible Charge Anytime customers to Power Move Flex for Charge Anytime. OVO will optimise your EV charging to help ease the pressure on the grid in times of high or low demand. You’ll earn credit for plugging in more often so that we can charge your EV when the grid is greenest. Then, in September we’ll start inviting eligible customers to the next series of Power Up events (when there’s low demand on the grid) and Power Down events (when there’s high demand on the grid). Like last time, you’ll earn credit for every kWh of electricity you shift above or below your normal use. For more information on the next series of Power Move Flex, please visit Power Move Flex or view our updated FAQs Thanks The OVO team

I’m looking for clarification of the start date of the Power Move Flex for Charge Anytime EV users. My introductory email says that the start date is 16th September (Monday) but time period is noon to noon and qualifying weeks run Sunday to Sunday so did it actually start at noon on Sunday 15th? “We count your sessions from noon to noon every day and calculate rewards weekly, from Sunday to Sunday.”

Did anyone else receive this email yesterday?

My Nephew is with Octopus and on Thursday ,Friday and today they have had an energy saving event each day for half an hour from 6.oopm to 6.30pm. Just wondering why we haven't had any?