Skip to main content

To install the smart meter, I had normal power consumption. After installing this, the counter suddenly increased. I wasn't able to determine how much electricity consumption had increased. But from April 15 to September 25, 2023, I was not in the apartment. I turned off everything. even the electricity consumption indicator which supposedly consumes 1kWh of electricity per year. I also turned off all the sockets. I also unplugged the refrigerator and washing machine. Unfortunately, after receiving the bills, I saw in black and white that I used over 111 kWh per month when I was not at home. Nobody has a key to my apartment. How is it possible?

Hi everyone, 

 

A ‘technical site survey’ engineer visit can be booked: 

 

 

The meter itself and the wires from the fuse box into the meter can be assessed as part of that site survey. Anything else is either for the Distribution Network Operator (for the main fuse or the cables into the house) or an electrician (for the cables from the meter, as outlined here:

 

 

If someone who is named on the account has a disability, I would indeed recommend signing up to the Priority Services Register. 

Your 10 Nov 2023 energy use

Total Electricity cost

—

Total Electricity kWh

10.02

Want to know

where your energy’s going?
  •  Electricity

1.10 kWh

1 kWh

0.90 kWh

0.80 kWh

0.70 kWh

0.60 kWh

0.50 kWh

0.40 kWh

0.30 kWh

0.20 kWh

0.10 kWh

Skip chart

01:00

03:00

05:00

07:00

09:00

11:00

13:00

15:00

17:00

19:00

21:00

23:00

Back to top of chart

See how we calculate your usage(opens in new window) 

Before midday

Time period Usage
12:00am 0.53 kWh
12:30am 0.55 kWh
1:00am 0.05 kWh
1:30am 0.02 kWh
2:00am 0.04 kWh
2:30am 0.05 kWh
3:00am 0.02 kWh
3:30am 0.03 kWh
4:00am 0.05 kWh
4:30am 0.01 kWh
5:00am 0.01 kWh
5:30am 0.04 kWh
6:00am 0.02 kWh
6:30am 0.01 kWh
7:00am 0.04 kWh
7:30am 0.02 kWh
8:00am 0.01 kWh
8:30am 0.03 kWh
9:00am 0.03 kWh
9:30am 0.01 kWh
10:00am 0.02 kWh
10:30am 0.04 kWh
11:00am 0.01 kWh
11:30am 0.01 kWh

After midday

Time period Usage
12:00pm 0.04 kWh
12:30pm 0.02 kWh
1:00pm 0.01 kWh
1:30pm 0.03 kWh
2:00pm 0.03 kWh
2:30pm 0.01 kWh
3:00pm 0.01 kWh
3:30pm 0.03 kWh
4:00pm 0.03 kWh

my child unplug all how it was before we go out. Only left programmer and fridge and was smaller usage as we left and fridge was unplug too. 

The same time I do not understand - I have today usage 10.02kWh and It not show usage after 4pm? When I saw the OVO price for changing meter they can charge my child any money to cheat her too. She is not working and has more 20000 student loan  and if OVO come they will charge any money they wanted and they can cheat her too. If we will found anybody better way is to sell this flat. Now I know that boiler how we left for 4,5  months does not done this usage. The metalic box when was removed I think will stop usage 0.07 kWh too, but this usage was 30 min before we came home at 9pm. was not possible somebody took on Saturday 9pm this box. There is another problem and the problem is not with our applicances because all was unplug.

Morning Dorota. Thanks for that.

I’m no expert but as far as I can see that shows your smart meter is working perfectly, you don’t need to have it replaced. The data is uploaded to OVO in chunks - I’m on Octopus and I don’t have any data at all for yesterday ! So already having data to 4pm is very good. The rest will be uploaded soon.

That 0.07kWh per half hour has gone, the data for the 10th looks exactly as it ought if as you say only the programmer and fridge were on. I think your problem has gone away. 
True, there was something drawing electricity on previous months but other than the box of wires we can’t now explain it.

Reply


Terms & ConditionsCookie settings