Skip to main content
Question

smart meter reader not connecting properly

  • February 7, 2026
  • 1 reply
  • 29 views

Hi all, as pictures say, my reader hasn't been working properly for last couple of days. Have put fresh batteries in, kept it by electric smart meter inside building, as gas one is outside, for around 3 hours, to try and connect, but no avail. What to do please?

1 reply

Blastoise186
Super User
Forum|alt.badge.img+8
  • Super User
  • February 8, 2026

Hi ​@Mop ,

Sounds like your IHD has somehow been kicked off the network. Please get in touch with OVO Support and they’ll see if they can restore it for you.

 


Feedback