Looks like the electric meter is well beyond recertification and definitely needs to be swapped out. I’d also argue the gas meter is due as well.

Agree… rather concerning notice label on it ! Surprised this hadn’t been picked up by the electrician who rewired the house !!! 

This shows just how inaccessible the meters are. The house was rewired 5 years ago. Anyone reading the meters or working on them has to crawl up onto the slope - which is concrete covered ground in the undercroft. Meters are actually attached to the front wall of the house (built on a hill !!).

Would this be a straightforward job to replace with smart meters ? They are certainly needed !

WOAH! I knew you mentioned they weren’t easy to get at, but I didn’t expect it to be THAT bad!

Umm… That’s going to be a real nightmare to sort out. Might be worth having a Site Survey done prior to booking the upgrade to help pick up on any potential snags.

Right-o. I’ve passed that on, thankfully it’s not my house and it’ll be Octopus’s nightmare !!!

I guess I’ll go grab some popcorn then. This could be good! :P

I’d love to hear about how they manage to pull off that upgrade.

@PeterR1947 could you cast your eye over this tricky situation please ?? What would you suggest ? 

Hey @juliamc,

Wow! I think @Blastoise186 is right, a Site Survey would be helpful...

Do keep us updated as to the outcome for customers with similarly inaccessible meters! 

I know that OVO would first request meter photos which would be looked at by our siteworks team. 

A smart meter installation has been booked (for late December) and an email sent to Octopus with the photos by way of ‘managing their expectations’ . We shall see...