How do i get sent out an IHD as ive just moved into a property but it doesn't have one.
IHD
+9- Super User
Hi
Hope you’re enjoying the new place! The best way to do that is to have a chat with OVO Support via the options below:
They’ll be able to arrange for an IHD to be sent out to you. If you’re with another supplier, please ask their customer service to make the arrangements.
+4Hey
Welcome to the Forum!
I’m glad to see Blastoise186 has already stopped by with some helpful advice here.
If you’ve not already done so, you can get in touch with the Support Team to request one be sent out to you. There’s a number of reasons for a lack of IHD at the property such as, some people either bin the IHD while they were previously living there or took it with them when they left, so we understand we sometimes have to send a new one out for new occupants. Blastoise186 left a really helpful topic with all of our contact details for the Support Team.
The following topic may also be helpful:
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd