Hi,

Please show us photos of your IHD and Smart Meter. We use these purely to identify what you’ve got so that forum volunteers like myself can grab the right instructions for you.

The other thing to note is that the Budget feature is something you must decide for yourself. Suppliers can’t help with that I’m afraid.

Thanks!

I understand that the budget feature can be used in different ways but if I simply want to compare daily usage against what I’m currently paying by direct debit then surely there should be simple guidance as to how to do that if you are paying one payment each month for dual fuel. 

The tools for that exist in MyOVO at https://my.ovoenergy.com .

Meanwhile, you should set the Budget option to whatever targets you feel you want to keep daily costs within - and Standing Charges do form part of that.

I’ve already explained (twice) what my “targets” are. My question is how do I do that and there are no “tools” designed to achieve that at OVO unless you’ve seen something I have missed.

I will leave it there and talk to OVO direct.

Hi @Paul33 , don’t forget that your smart meter and IHD (in home display) are separate things. On the IHD (the one in your picture), there’s a menu where you can alter and set whatever budget level you want

Indeed there is !

Thanks