Smart meter failed. No display. Will not wake up, no warnings (Audiable) or on the smart meter in-house display Spoke to Cadet they said the meter faulty. Why do smart meters fail closed? The fail appeared on Saturday afternoon, Central heating boiler detected no gas ignition. Cadet said OVO are responsible for the meter and require it to be replaced. Just seems mad to fail closed. No heating/hot water for nearly 2 days.
I assume as the fault is with the OVO there will be a compensation owed for inconvenience.
Meter approx 10 years old.
Best answer by Jess_OVOView original