A new message has appeared on my In Home Display, saying “Elec Meter Initialised - press OK to confirm”. My OVO account says they are receiving my smart meter readings successfully. I had smart meters for gas and electric installed Oct 2024. Why has this message appeared? Thans in advance
Answer
Elec Meter Initialisation message on my In Home Display
Best answer by Nukecad
It can sometimes happen if the communications temporarily ‘drop out’ for whatever reason.
Eg. I've had it following power outages, even ones that were only a brief flicker of the lights.
Any disruption of power or communications to the coms hub on top of the meter, or to your In Home Device itself, can cause a new “Initialised” or “Connected” message to be shown on the IHD.
+5- Plan Zero Hero
Hi
The IHD isn’t part of the link for your readings simply trying to provide a visual summary for you.
- Plan Zero Hero
- Answer
It can sometimes happen if the communications temporarily ‘drop out’ for whatever reason.
Eg. I've had it following power outages, even ones that were only a brief flicker of the lights.
Any disruption of power or communications to the coms hub on top of the meter, or to your In Home Device itself, can cause a new “Initialised” or “Connected” message to be shown on the IHD.
I said, Hey - Watts going on.
Thanks for these replies, both very helpful and now I know what’s going on - I can just press OK to get rid of the message it seems. Best wishes
Hey
Glad to hear that you found the above answers helpful 😃
I’ve left an article below with more information on in home displays which could also be useful.
Please feel free to ask any follow-up questions you may have.
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