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Discrepancy with Economy 10 times?

  • October 22, 2025
  • 6 replies
  • 95 views

I have noticed that the cheap rate time come on later that stated and finish earlier that stated are any other customers experiencing this?

Best answer by Firedog

… I have seen it coming on 35 mins after the time. Then going back up 25 mins before the end time.
  

This sounds really strange. When you say you’re seeing this on your ‘smart meter’, it rather sounds as if you’re looking at the In-House Display (IHD). The meter itself is fixed to the wall somewhere out of the way, in a cupboard or in a box on the outside wall. Meters don’t usually show ‘rates’ in pence. I’d ask you please to change the display on the IHD to show ‘Using now’ or similar in kW. 

It’s probably chilly enough these days (your timings indicate that you’re in Scotland north of a line from Dumbarton to Dundee) for you to have a storage heater switched on. If it’s controlled by the meter, it should be very obvious when a heater comes on, because IHDs usually have ‘traffic lights’ that show orange or red when a large current is detected. A storage heater will show a ‘using now’ figure of 1.5-3.5 kW. When that happens, check both the time (to the minute) and the current ‘tariff per kWh’ - it should be the offpeak rate. 

The randomized offset Blastoise mentioned will not be more than 30 minutes, and in most cases is 15 minutes or less. It’s not strictly ‘random’ because it’s fixed for your meter, but it’s just different from every other meter’s. Your afternoon offpeak slot should start between 2.30 and 3.00 pm. It’s probably more difficult to see when it ends, because storage heaters and immersion heaters won’t always charge up for the full extent of the offpeak period. If you see the ‘using now’ figure suddenly go down, it’s not necessarily because the offpeak slot has ended; it could just mean that a heater has reached capacity and been switched off by its thermostat. If you spot this happening, check the ‘tariff per kWh’ again. It should stay at the offpeak figure until sometime between 5.30 and 6.00 pm, with the delay beyond 5.30 being the same as you observed at the start of the period.

If this doesn’t explain the timings you’re seeing, perhaps you could tell us exactly what you observed.

 

6 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • October 22, 2025

Hi ​@iheggie ,

Are you talking about Economy 7 or 10 by any chance?

If so, that’s likely the Random Offset to stop the grid from imploding. You’ll still get the full cheap hours so please don’t worry.

If this answer doesn’t sound right, please let me know.


Firedog
Plan Zero Hero
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  • Plan Zero Hero
  • October 22, 2025

If so, that’s likely the Random Offset to stop the grid from imploding.
  ​​​​​

 

​@Blastoise186 That wouldn’t cause the offpeak period to end earlier than expected. The offset (delay) applies to both start and finish times as far as I know. 

​@iheggie How do you tell that the hours aren’t as expected?

  • Equipment whose switching on and off times are controlled by the meter start and stop at the wrong times;
  • Half-hourly usage display show what should be offpeak usage at peak times;
  • Something else?

  • Author
  • Carbon Cutter*
  • October 22, 2025

I am economy 10 and yes after a call I was informed that there are float times but I have seen it coming on 35 mins after the time. Then going back up 25 mins before the end time. So in essence losing 1 hour. It does not happen  a lot. But stops me from putting appliances on timers

Here are the times for BST and GMT

4.30am - 7.30am

5.30am - 8.30am

1.30pm - 4.30pm

2.30pm - 5.30pm

8.30pm - 12.30am

9.30pm - 1.30am

 


juliamc
Carbon Catcher***
Forum|alt.badge.img+3
  • Carbon Catcher***
  • October 22, 2025

Where are you seeing it ​@iheggie  ?


  • Author
  • Carbon Cutter*
  • October 22, 2025

On my smart meter. 

I see the time. I see the current rate. Can be 64p and can be as little as 3p. On both occasions nothing on but fridge/freezer.


Firedog
Plan Zero Hero
Forum|alt.badge.img
  • Plan Zero Hero
  • Answer
  • October 22, 2025

… I have seen it coming on 35 mins after the time. Then going back up 25 mins before the end time.
  

This sounds really strange. When you say you’re seeing this on your ‘smart meter’, it rather sounds as if you’re looking at the In-House Display (IHD). The meter itself is fixed to the wall somewhere out of the way, in a cupboard or in a box on the outside wall. Meters don’t usually show ‘rates’ in pence. I’d ask you please to change the display on the IHD to show ‘Using now’ or similar in kW. 

It’s probably chilly enough these days (your timings indicate that you’re in Scotland north of a line from Dumbarton to Dundee) for you to have a storage heater switched on. If it’s controlled by the meter, it should be very obvious when a heater comes on, because IHDs usually have ‘traffic lights’ that show orange or red when a large current is detected. A storage heater will show a ‘using now’ figure of 1.5-3.5 kW. When that happens, check both the time (to the minute) and the current ‘tariff per kWh’ - it should be the offpeak rate. 

The randomized offset Blastoise mentioned will not be more than 30 minutes, and in most cases is 15 minutes or less. It’s not strictly ‘random’ because it’s fixed for your meter, but it’s just different from every other meter’s. Your afternoon offpeak slot should start between 2.30 and 3.00 pm. It’s probably more difficult to see when it ends, because storage heaters and immersion heaters won’t always charge up for the full extent of the offpeak period. If you see the ‘using now’ figure suddenly go down, it’s not necessarily because the offpeak slot has ended; it could just mean that a heater has reached capacity and been switched off by its thermostat. If you spot this happening, check the ‘tariff per kWh’ again. It should stay at the offpeak figure until sometime between 5.30 and 6.00 pm, with the delay beyond 5.30 being the same as you observed at the start of the period.

If this doesn’t explain the timings you’re seeing, perhaps you could tell us exactly what you observed.

Â