After smart meter installation - Off Peak storage heaters tripping lights, appliances etc.

Just to be sure: each storage heater has two feeds. One of them is switched. i.e. only live during offpeak times. The other is always live, on the constant circuit, to power the heater controls and the fans that push warm air out, and a boost if the heater runs out of steam. It would be worth checking the constant feeds too, by leaving them off before the switched circuit powers up. There could be some crossover in one of the heaters.

@BPLightlog  & @Firedog 

As requested, ar 11.10pm the Off peak came on and tripped the daily electricity i.e lamps etc.. I put the 3 radiators on at the switched sockets I attached photos. I had to switch off the off-peak radiator to get normal lights etc.

Also, I put one radiator on at the switched socket & it tripped the daily electricity.

Thanks

@Firedog @BPLightlog @Chris_OVO 

Do you think  a dumb meter  installation would be an option for me. ?  I do not mind reading the meter. 

Thanks

No! For a start, there’s no such animal these days. No-one makes non-smart domestic meters, and suppliers don’t have any. Second, you have a fault somewhere in your electricity installation. It might be as BP suggests just an undersized breaker*, but it might be something else, and you have to find out what it is. 

When your electrician returns, see if you can work out between you how to access the Boost function on the meter. It’s described in the meter manual, but the menu option (§13.7) doesn’t seem to be shown in the graphic provided (§13.1). Once he’s found it, he can use it to activate the switched load, so he can trace the fault when it happens. Be sure to tell him what the DNO engineer found - that there was nothing obviously wrong with the meter once he’d removed its terminal cover. Any fault (e.g. overcurrent) occurring in the meter itself would trigger an alert sent back to OVO’s monitoring team, and that clearly hasn’t happened.

*  Your electrician might have a 100mA RCBO in his van that he could perhaps quite easily swap for the 30mA RCCB just to rule that out.

Hey @Giffy, 

I’ll just echo @Firedog in saying that all meters are currently made with smart functionality built in. I’ll tag @Lukepeniket_OVO who can hopefully take a look at this from an engineers perspective and give us some advice. 

​@Firedog ​@Chris_OVO 

Thank you - I will pass this on & let you know what happens. 

Hey all did we get this one sorted?

Storage heaters are new so likelihood is we can discount any of them going faulty.

There is an imbalance across the rcd causing it to trip.

Is there any other heritage installs in that Meyer cupboard you could send a photo to us of? 

Cheers

It looks like there’s also some more… Immediate… Problems here…

Like the exposed yellow wire? Or the invisible anti-tamper cover on a meter?

​@Lukepeniket_OVO 

It still is not sorted.

I enclose a phot from the cupboard for a shower fitted 5 years ago.

​@Blastoise186 

The photo was taken by the DNO when the cover was off to get a clearer picture.

Thanks