I wanted to leave Ovo, too many issues and disappointments to go into, suffice to say I’ve been banned at least 2x in 5 years.
Tried to go through the switch companies and all of them said no can do… Anyone know why?
Solved
Why can't we move to a new supplier?
Best answer by Jeffus
anotherpissedoffuser wrote:
Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..
Thanks to
When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.
The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.
Plenty of energy suppliers let you switch. But you have to go directly to their website
For example octopus
https://octopus.energy/quote/#/
No supplier is perfect. 4.8 out of 5 on Trustpilot it pretty good
https://uk.trustpilot.com/review/octopus.energy
Let us know who you switch to and how it goes as it may help other users who visit this forum.
Good luck whatever you decide.
+1- Plan Zero Hero
- 7890 replies
I’m afraid we can’t answer this as it’s account specific. Sorry.
Also, if you are forum banned, you should not be on this forum with another account.
Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..
Thanks to
When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.
The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.
+4- Carbon Catcher***
- 411 replies
I changed supplier earlier this year. I don't know why you're having problems 🤷
+2- Plan Zero Hero
- 2553 replies
- Answer
anotherpissedoffuser wrote:
Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..
Thanks to
When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.
The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.
Plenty of energy suppliers let you switch. But you have to go directly to their website
For example octopus
https://octopus.energy/quote/#/
No supplier is perfect. 4.8 out of 5 on Trustpilot it pretty good
https://uk.trustpilot.com/review/octopus.energy
Let us know who you switch to and how it goes as it may help other users who visit this forum.
Good luck whatever you decide.
Reply
Log in to the OVO Forum
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.