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Power Move Flex

  • March 2, 2026
  • 2 replies
  • 71 views

I thought I was part of Power Move Flex but heard nothing about it - no info about what to do when,etc. So I assumed I wasn’t a part of it after all.NOw I’ve had an email thanking me for being a part of it. How exactly? I didn’t do or change anything. I’m confused. Can someone explain it to me please.

Best answer by Chris_OVO

Hey everyone!

We wanted to update you about an issue with the Power Move sign-up emails. Some emails were mistakenly sent to our existing Power Move users, and our team is on it! They’re investigating what happened to make sure it doesn’t happen again. For now, you can ignore that email, and we apologise for any confusion it may have caused.

On a brighter note, we’ve also sent out an email to our previous Power Move Flex users. It includes some fantastic videos highlighting the successes and feedback we've received from the trials. That one was definitely meant to go out!

Just to sum it up: there are no changes happening with Power Move at the moment, and the Power Move Flex trials have wrapped up, so there are no upcoming changes in that area. Thanks for your understanding!

 

You can find more information on Power Move in the article below

 

 

2 replies

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  • Rank 6
  • March 2, 2026

Hi Topsy - you’re not alone! It seems a few of us having been getting the email today - someone else has set up a question / thread. Not that there seem to be answers yet, but if you search the forum for ‘‘Strange Emails from Ovo ?’’ I think you can see whats been said so far.


Chris_OVO
Community Manager
Forum|alt.badge.img+4
  • Community Manager
  • Solved
  • March 3, 2026

Hey everyone!

We wanted to update you about an issue with the Power Move sign-up emails. Some emails were mistakenly sent to our existing Power Move users, and our team is on it! They’re investigating what happened to make sure it doesn’t happen again. For now, you can ignore that email, and we apologise for any confusion it may have caused.

On a brighter note, we’ve also sent out an email to our previous Power Move Flex users. It includes some fantastic videos highlighting the successes and feedback we've received from the trials. That one was definitely meant to go out!

Just to sum it up: there are no changes happening with Power Move at the moment, and the Power Move Flex trials have wrapped up, so there are no upcoming changes in that area. Thanks for your understanding!

 

You can find more information on Power Move in the article below