Skip to main content
Solved

I’m on the Power Move Flex/Charge Anytime trial. How do I link a replacement charger?

  • August 17, 2025
  • 5 replies
  • 122 views
Taj
Carbon Catcher**
Forum|alt.badge.img+3
  • Taj
  • Carbon Catcher**

Joined the latest Power move flex for charge anytime, but after 2 weeks the charger failed. It has now been replaced and the new charger linked to charge anytime. 

Will it now automatically continue to record sessions for flex, need to be linked in some way, or will I now need to reapply?

Best answer by Ben_OVO

Hi ​@Taj,

 

I’ve heard back from the team, and they’ve confirmed that everything should continue working ok with the new charger. You shouldn’t have to reapply.

 

I hope this helps!

 

Cheers.

5 replies

Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • August 17, 2025

Howdy!

Gonna check this with the Power Move team. You OK to hang in there for a bit?

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Ben_OVO
Community Manager
  • Ben_OVO
  • Community Manager
  • August 18, 2025

Morning ​@Taj, I hope you had a good weekend.

 

​@Blastoise186 thanks for your help here as always, I’ve also asked internally so hopefully we’ll get an answer soon between us. Just to let you know ​@Taj replies might be delayed a bit as the Power Move team are a bit thin on the ground at the moment.

Powered by the Sun
Taj
Carbon Catcher**
Forum|alt.badge.img+3
  • Taj
  • Author
  • Carbon Catcher**
  • August 18, 2025

Thanks ​@Blastoise186 , ​@Ben_OVO, thank you for the quick response. I’m assuming it’s active and I will follow the 6 hour schedule until I hear otherwise.

Ben_OVO
Ben_OVO
Community Manager
  • Ben_OVO
  • Community Manager
  • August 19, 2025

Morning ​@Taj. I’ve sent you a private message - get back to me when you can 😁.

Powered by the Sun
Ben_OVO
Community Manager
  • Ben_OVO
  • Community Manager
  • Solved
  • August 20, 2025

Hi ​@Taj,

 

I’ve heard back from the team, and they’ve confirmed that everything should continue working ok with the new charger. You shouldn’t have to reapply.

 

I hope this helps!

 

Cheers.

Powered by the Sun
Taj
Abby_OVO
Terms & ConditionsAccessibility statement