Sometimes even with readings showing they will be estimated. If you check the detail it might say. Otherwise query it with customer support. 

Nah, they are not estimates. I know exactly what I use and the readings are accurate.

Your second screenshot shows your daily usage, not your every 30 minutes usage. If you chose “day” instead of “week”, then click on “view as table” - what does it show? 

Yes. I deliberately showed weekly usage because in many of the replies in the OVO forum users reply saying you've got to have at least a week's worth or 48 days worth etc etc. My daily usage however DOES show half hour increments. But thanks for pointing that out anyway. As far as viewers table is concerned, there's nothing stating it's an estimate and it shows half hour usage. Everything is as it always has been.

For the first time in all the months I’ve been doing power move my meter has also ‘not sent enough data’ like yours @Kall.

My usage table shows very clearly that my meter has been sending readings every half hour as it normally does. 
I always hit target, usually the top amount although last month somehow I hit lower (grandson stayed over for a few evenings…). 
I’m flummoxed as nothing has changed here & I was actually looking forward to being able to check my progress via the app. 

@solarrolar Well where's the one or two there's bound to be more and most probably don't visit this forum. Let's just hope it's OVOs system and it will rectify itself. I won't lose sleep over £12

Sorry to hear of these,

If your smart meter connects on 4G then it may have been something like a local 4G mast drop out which can affect the readings being sent on time to be included in PM, they would get sent later for the billing so show on the account, but too late for PM.
4G dropouts do happen and you often hear of peoples smartphones not working for a week or so because of a mast/network fault.

The cutoff for a days usage data to be included in PM used to be 13:00 the next day.
They were looking at changing that so that ‘late’ readings could be included, but I don’t know if that change happened yet.

(Sorry if it sounds smug but my notification in the app shows within 0.02% of my own calculation up to the the end of the 13th. PS. I don’t know it it makes a difference in this case but I’m Up-North so my SM connects by wireless not 4G).

I have been in conversation with OVO about this.  They calculate the Power Move usage at a certain time of the morning, and if the readings haven’t yet been received, for whatever reason, they ignore that day.  When they do eventually receive the information they do not recalculate the Power Move figures.  Happens to me all the time so my power move percentages are hit and miss. The response I’ve received is that they are reviewing the procedure in response to complaints, which is hopeful news.  It would require IT development on their part, so can’t happen overnight.

Hey @Kall 

Are you able to send a screenshot of the above? I can take a look into this for you. 

I’ve flagged this to the team to investigate but any screenshots of the readings would be really helpful 

It's saying the same message today. Here are the screenshots @Emmanuelle_OVO 

Someone from OVO has whispered to me through my earpiece this morning with something that may help.

The team thinks they might have some idea on what’s causing some of these issues and fixing that might solve quite a lot of this.

Hang in there for a bit - they’re still digging through the data and will know more soon.

Thanks for the screenshots @Kall. I’ve forwarded to the team, I’ll let you know when I have an update.

@Emmanuelle_OVO Thanks . Just to say, it's still the same today.

A week later. Still not working.

@solarrolar Did you get yours resolved?

Mine just sorted itself out.

@Kall  No. I was hoping it would sort itself but I’m going to have to chase it up. Annoying as my half hourly readings are all there in black & white when I look at my usage. 

Mine changed it's mind again too a little later. Wow. Beyond man.

@Kall and mine just told me I was on track for £6.00 this morning! 
How bizarre!

Totally flummoxed. I can’t fathom how yours showed up then went again..!

I expect mine will disappear again then

Hey @Kall and @solarrolar,

I’ve been working with the PM team and they’re working on changes behind the scenes on when they collect consumption data and this seems to have worked well so far. They’re still in the process of testing and once they’re happy that it works we’ll put out a comms to say exactly what those changes are so you’ll understand how they work. 

Glad to hear that it’s showing you both on track now and once we have more to share i’ll let you know. If you have any further questions let us know 

Thanks for that. Mine is flitting back and forth between “You're on track” and “..not enough data.”

Just saying, this morning it does I'm on the PM track again.

Hey @Kall,

If it’s still acting like this towards the end of the week let me know and I’ll follow up with the team and ask them to check your account. I’d like to give it a few extra days just after the changes so we have extra data to share with them 

@Chris_OVO I will do Chris, thanks. Currently it says it's on track. I check it over the next couple of days and see what happens and let you know.

Hey @Kall,

Please do! I’ve initially ran it passed the team so that they’re aware and they’ve initially said that the update shouldn’t be changing. They’ve asked if possible could you grab screenshots of any potential changes that way we can build a timeline if it turns out to be something they need to look into. 

One other thing to note is that updated progress should show around 8PM-ish at night so if you looked at it and were off track at 7:30 and then looked again at 9 then it’s possible that it could then show as being on track if your progress changes. Let’s keep an eye on it together and if you need to then just drop me a message and I can gather some of your details to pass over. 

@Chris_OVO The only changes are after my last screenshot which I took about 11pm (The “On Track” one ‘before’ that was taken about 9:30 p.m.), it then changed to the one here again earlier today. I'm keeping an eye on it.