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Chris_OVO
Community Manager
Community Manager
September 23, 2024
PinnedNews

Power Move going into Beyond - new challenge information

Power Move going into Beyond - New Challenge Information

Updated on 11/06/26 by Ben_OVO

Power Move is now live in the OVO app/Beyond. If you already have consented to HHR before, when you go back to the home screen after providing consent you should see the Power Move tab again with "Join Now", if you click on this, you'll be able to complete sign up. If this is your first time providing consent, you will be emailed once the meter settings have been updated. Please note, you will need to have the most recent updated version of the app, if you're on an older version you may not be able to see Power Move so please make sure you update your app to the new version.

 

 

 

Hi everyone,

 

Throughout 2024 so far customers have saved over £1.3 million by shifting their energy and making greener choices with Power Move.

 

Ahead of the next challenge starting October 1, we have a few changes we wanted to let you know about.

 

Power Move will now be exclusive to Beyond. 

If you want to take part in the next, and future Power Move challenges, you'll need to join each challenge when it opens in Beyond. Beyond is our free Energy Savings Account - you can read more about Beyond here.

To unlock Beyond, you’ll need to download the OVO app, have a smart meter and pay by Direct Debit. 

You won’t be able to opt in or see the new challenge details in the Power Move section on your online account. 

We also won’t be auto-enrolling current Power Move customers onto the new challenge, but will be contacting customers when the new challenge is available to opt in.


Changes to eligibility 

To take part you will need to have a single-rate meter, pay by Direct Debit, and have a smart meter. Multi-rate meters, like those used for Economy 7 or Economy 10, can’t be used for Power Move from October 1.

We're looking at how we can include more customers in the future.

 

Updates via the OVO app

You’ll soon be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

Don’t have the OVO app? Download it from the App Store or Google Play Store.

 

New tiers and rewards

We’ve made the monthly peak usage targets easier for the next challenge, and increased the rewards. Peak times for this challenge will be 4pm-7pm and the rewards are:

 

  • 12.00% to 10.01% = £3
  • 10.00% to 8.01% = £6
  • 8.00% or less = £12

 

Thanks

The OVO team

 

117 replies

Nukecad
Super User
Super User
September 25, 2024

You are not the only dual rate customer dissapointed by this change to the Power Move eligibility.

There is an ongoing discussion about it here that you might want to join so that all discussion about it is in the one place:

 

I said, Hey - Watts going on.
September 25, 2024

I am somewhat confused here ... so, even though I am on a single-rate tariff, I am excluded because my smart meter is capable of handling multiple rates?

Seems somewhat counterproductive, because you are actually encouraging people to use more peak energy.

I invariably earned the maximum bonus (averaging barely 1% of use during the peak hours) and will now make no effort at all to shift usage to off-peak 🤷🏼‍♂️

Ah well, on the bright side, no more chilly evenings and no more mealtimes planned to avoid peak.

Newcomer
September 25, 2024

OVO do win, by encouraging their clients to move their energy consumption out of peak hours, when the cost to buy that energy by Ovo is high. Many clients will try to achieve the objectives, without getting rewarded in any way; thus Ovo get their benefits and profits without paying any rewards or costs. It is a clever move by Ovo, more profit without paying.

Rank 4
September 25, 2024

Based on ovo's announcement,

I've now decided that I'm treating  the whole family on an all expenses paid holiday to a luxurious Spanish villa this year.😀

Well when I say the whole family I obviously don't mean the one member with a dual electric meter,  They need to understand that they can't have everything!!!  They think its ok to go cold & hungry for a few hrs each night just to save £10 a month. ITS NOT (according to ovo)

So good on ovo for taking us (dual meter) people down a peg or two & not letting us get reliant on what seem like a good offer.

Maybe next time they will just come round & poke us with a sharp stick.

Brilliant customer relations 👏 

Blastoise186
Super User
Super User
September 26, 2024

It has always been made clear on this Forum - if you are medically dependent on electricity and/or have a valid need to use electricity at Peak times for health/welfare reasons, you should absolutely 100% prioritise that over Power Move. There is absolutely no reason why you should put your welfare at risk just to save a tiny bit of cash each month - that is not the intention of Power Move at all, which is why it’s a voluntary thing.

This is the same stance that OVO takes. If participating is having a negative effect on your health, there’s no shame in dropping out - OVO would, in fact, WANT you to drop out under those circumstances.

For the rest of you, this mindset of “we can’t possibly cope with moving our usage around unless you force us to” is exactly why Power Move exists in the first place - it’s to break the ice and show you that it, is in fact, totally possible. The whole idea is to help spread the load so the National Grid doesn’t have massive surges all at once every day. Power Move is designed to reward those who help balance the grid, not punish those who don’t.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 2
September 26, 2024

Has anyone received their email to,join autumn challenge, just wondering if I have missed this.

Saw on info no longer automatic roll over and no longer visible in beyond power move so have been looking for email invite but nothing as of yet....I could be too early of course. 

Thanks in advance...Fi

Peter E
Super User
Super User
September 26, 2024

@Fi1976 Do you have the OVO Beyond app? The sign up will be on there. The OVO Beyond app was rolled out (or made available) to everybody and as far as I know it is the only way you can join the next PM but if you only have a computer/laptop then it isn't available on the OVO web page if I recall correctly.

 

I'll need to invoke the fount of all knowledge that is @Blastoise186 and ask if an invite via Email was also a route in to next month's PM. Cheers buddy.

 

Peter

 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol saving about £950/year), A2AHP (-8,700 kWh gas, cost neutral) and Timed Immersion heater (-1,500 kWh gas, £20/year more expensive but reducing as the gas price goes up)
Nukecad
Super User
Super User
September 26, 2024

DON’T get the OVO Beyond App - It is the wrong one.

(I made that mistake myself today).

It is still available on the Playstore but is discontinued now.  I have been told that it will be removed from the store - but google can work slowly at times.
(I assume that it’s the same for iPhone/Apple but can’t check that here).

Instead what you want to download/install is the ‘OVO Energy’ app which now includes Beyond.

TBH though, even with the right app installed you may not be able to sign up to the new Winter Power Move challenge until next Monday, apparently they are still ‘testing’ the signup??

 

I said, Hey - Watts going on.
Rank 2
September 26, 2024

I’m still waiting for an invite too. @Blastoise186 said the emails were being sent out in batches not to overwhelm the system. But it’s getting very close to the start day…

Peter E
Super User
Super User
September 26, 2024

Thanks @Nukecad for the correction and the correct information. I'm no longer eligible for PM as my account is E7 so I had no way to check if OVO Beyond was the correct route and I was going on the previous information that I had. Went to load OVO Energy only to be told I already had it but it says OVO Beyond at the top. Do I have OVO Energy or OVO Beyond installed then?

 

It also sounds like emails are being sent out albeit somewhat slowly.

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol saving about £950/year), A2AHP (-8,700 kWh gas, cost neutral) and Timed Immersion heater (-1,500 kWh gas, £20/year more expensive but reducing as the gas price goes up)