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Power Move Flex Notifications on App

  • December 20, 2024
  • 8 replies
  • 203 views

I get emails about Power Move Flex happening. The trouble is I don't read my emails everyday so mostly the flex has already past by the time I read about it.

Is it possible to get notification pop-ups on the OVO Beyond App instead?

Thanks

8 replies

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  • Carbon Cutter*****
  • December 20, 2024

I also get notifications via SMS text message. This may be more useful for you.


  • Carbon Cutter*****
  • December 20, 2024

Hi ​@brichard  - I only get emails but would love an SMS - how / where did you sign up for that? 


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  • Carbon Cutter*****
  • December 20, 2024

Have you provided your mobile phone number within the personal details in the app? I don't remember doing anything to get the SMS notifications.


  • Carbon Cutter*****
  • December 20, 2024

Ok thanks - I will check and see :) 

 


Firedog
Plan Zero Hero
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  • Plan Zero Hero
  • December 20, 2024

I don't remember doing anything to get the SMS notifications.
 

There’s an item under Settings on the profile page for Notifications. Do you perhaps have this enabled? I didn’t, and I’ve not had any notifications by SMS or otherwise.


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  • Carbon Cutter*****
  • December 20, 2024

I don't remember doing anything to get the SMS notifications.
 

There’s an item under Settings on the profile page for Notifications. Do you perhaps have this enabled? I didn’t, and I’ve not had any notifications by SMS or otherwise.

I did have notifications enabled but the description of this option did not look like it would help with this.


Firedog
Plan Zero Hero
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  • Plan Zero Hero
  • December 21, 2024

I agree, but you get notifications and I haven’t been getting any … 

Everyone has to have a phone number registered on the account, but it would have to be one capable of receiving text messages.


Emmanuelle_OVO
Community Manager
  • Community Manager
  • December 23, 2024

We'll take the feedback away and as it's a trial not everyone will get SMS, as that's something being tested, however it's things like this that help us shape the next trial in 2025 😊