Not enough data

Hi ​@Belinda5 I’m wondering whether the usage data you’re seeing in your usage page reflects your actual usage, rather than being a guesstimate in the absence of actual daily figures? For example, if it’s now roughly the same amount each day all through March and that bears little resemblance to your February daily usage figures I’d be a bit suspicious.

if it’s hour-by-hour figures you’re seeing, though, that is odd and points to some Power Move specific glitch.

Frustrating for you…but if your meter has stopped communicating with OVO, or they’re not picking up your figures somehow, good job you’ve spotted it; hope it gets sorted for you…

@Waltyboy thanks. I can see hour by hour figures and it all looks right.

Hey ​@Belinda5 

The team would like to help look into this matter.

I’ve sent you a Private Message so we can gain some details, you should be able to view that here.

Thanks Abby, will PM you with the info requested.