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Question

pre payment meter green LED light.

  • March 9, 2026
  • 4 replies
  • 43 views
B
Rank 1

I have a green LED light on my key meter  which is on constantly. It used to be red and flash . Why has it changed. 

4 replies

Blastoise186
Super User
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  • Blastoise186Super User
  • Super User
  • March 9, 2026

Hi ​@Bootneck1664 ,

Please show us photos of your meter as I can’t figure this out without those.

Thanks

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Abby_OVO
Community Manager
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  • Abby_OVO
  • Community Manager
  • March 9, 2026

Hey ​@Bootneck1664 

 

Welcome to the Forum, I’m glad to see Blastoise186 has already stopped to ask for a photo of the meter. 

 

If you could share a photo, that’d be really helpful so we can try and figure out what’s going on.

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B
Rank 1
  • Bootneck1664
  • Author
  • Rank 1
  • March 9, 2026

Won’t allow me to upload a photo,  too big apparently. Pretty simple. There’s a led which was flashing red and is now permanently green in a KBD Itron Ace 9000 meter

Blastoise186
Super User
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The red LED can’t turn green on that model. Please email the image to forum@ovoenergy.com and we can get it up for you.

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