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Hello, Is OVO Top Up website down today?  I tried the app it had no information on it so I cleared cache and data and it reappeared but site says insecure website.

It seems to be working now https://ovoenergypayments.paypoint.com/Home/index


Hey @hallj12345 

 

Sorry to hear you were having some issues. Did you manage to get onto the top up website?


It still getting stuck and says site not secure


I won't let me log out now either it's just stuck saying site not secure when I pull down from top of my phone.


The session will timeout eventually if you leave the site alone. Just close the tab for now.


It won't let me top up it just freezes as well as won't log out. App seems ok though.


At best, it’s a Paypoint issue that’s beyond OVO’s control. I’ll ask to see if it can be escalated to them.

Diagnostic report will be ready shortly at https://www.ssllabs.com/ssltest/analyze.html?d=ovoenergypayments.paypoint.com&latest


Thanks,  I thought it might be my phone's data reception but I can get on other websites ok.


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