aclara sgm 1422-b smart meter

Wooow, lucky you :)

Ok, I’m back.

I’ve checked the Sekrit Manual for the Aclara SGM1400 Series - it’s the one Aclara totally doesn’t want me to have but I have it anyway. :P

You should absolutely be able to get to the Meter Balance screen by pressing A or by letting it auto-scroll in sleep mode. The fact you can’t suggest something’s not right here.

I’d suggest you ask Scottish Power to investigate. If they refuse, you may want to switch supplier and have someone else take a look.

Thank you so much for your answers. I’ll carefully try these tomorrow morning, although I’m a bit scared to keep pressing buttons when I have no idea how these electric gadgets work. I’ll definitely write in the morning to let everyone know what happened. Fingers crossed :)

Hey ​@Hajni10 

I’m glad to see a couple of our community members already stopped by with some really helpful advice for you on this. I just wanted to add on the following topic guide which might be helpful:

Do let us know how you get on, it hopefully shouldn’t be stuck on that screen. 

Good morning, I’ve started working on solving my problem again. Unfortunately, nothing so far. The smart meter display is still going through the same circle without showing my balance. I also found the longer manual online, and I’m trying to understand it, but I’m not an expert...yet. 

Ps: what I can see: 

Total Act Import kwh -2

Total act export kwh -2

local date

R1BL1 kwh

Engineering menu

Scottish Power

Meter signal strength

Prime. Active TOU number (1)

Sec. Active TOU number (1)

The previous display circle I would like to navigate back:

Total act export kwh -1

Tou rate 1

Tou rate 2

Total act import kwh -2

Total act export kwh -2

Second TOU rate 1

Debt to clear

Accumulated debt

Aggregated debt

Audible alert settings

Meter Balance (!!!!!!)

Emergency credit is not available

Available credit

Enter top up code

Last 5 credit

https://assets.ctfassets.net/pwxulcskoycq/1wwcrujxb6xTGfedBZ40kg/c8dcd3dbb1654a23c933d9bcf13fe5e1/Aclara-SMETS2-Single-Phase-Electric.pdf

Make sure you look at the display in each case.

It looks like you are in the wrong part of the menu. You should be able to change menus by pressing button B

Continue to press B until you see the start of the menu sequence you want.

“Continue to press B until you see the start of the menu sequence you want.” - This was my first thought, however, as clueless old cow, how will I know which is the start of my original menu sequence?  

When I start pressing the B button, as its cycles through the menu items, I don’t see any exit option that would take me back to the original menu.