Hi does anyone know that when you run out of emergency gas at night is it meant to stay connected until 9am? Mine has ran out and gone off
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Updated on 18/09/23 by Abby_OVO
Hi
As far as I’m aware, the Friendly Credit system only works on smart meters. It also only triggers if your credit runs out during the Friendly Credit hours. If you ran out outside of those times, I’m afraid Friendly Credit won’t trigger at all.
It also happend to me, as I know, It’s normal.
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