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Question

Previous meter readings unavailable

  • November 28, 2025
  • 2 replies
  • 35 views
K
New Member***

Does anyone know why we can’t see our previous meter reading submissions?  Or when they might be available again?  Thanks

2 replies

Blastoise186
Plan Zero Hero
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  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • November 28, 2025

Hi ​@kimf ,

99% chance that OVO Support can fix this - please contact them as this is likely account specific.

 

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Ben_OVO
Community Manager
  • Ben_OVO
  • Community Manager
  • December 1, 2025

Morning ​@kimf and welcome to the OVO Forum!

 

I hope you had a good weekend. Have you been in contact with our Support Team about this yet following ​@Blastoise186’s advice?

 

We’ve seen a few customers saying the same recently:

 

 

If you get in touch with our Support Team, they’ll be able to refer this to our Tech team to fix.

 

I hope this helps.

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