OVO Plus Tesco offer? Is this legitimate?

You are very welcome @BeePee 👍

Well it would take me over ½ hour each way to reach my nearest Tesco so not much use to me either.

But at least they are trying to get other promotions out rather than just tickets for a concert in a  big arena in a city “Far far away”*.

*(Slade song from 1974 - if you don't know it already you will like it).

That would be an incentive to upgrade. If you’ve already met all the conditions, you might as well grab the loot if you want it. Otherwise, it’s an incentive to get people to upgrade to Smart Meters and replace some of the ancient ones that are reaching End of Service Life and then claim the reward for doing so.

Likewise, there was an incentive to get people to visit OVO’s Bristol HQ recently for an event (sorry, that event has already been and gone!), which was a £50 gift card, a £50 gift box, free lunch and all reasonable travel expenses covered such as your mileage or train/bus fares. Mostly just a way to sweeten the deal and encourage people to go by making it worth their time.

You can’t force people to do stuff, but if you make it tempting to consider, you’ll get people’s attention willingly.

True, but it’s going to happen eventually regardless. Meters only have a finite service life and once it runs out, they have to get replaced. Traditional (Non-Smart) Meters are no longer manufactured because there’s no demand for them, so the chances of your next meter being Smart are about 98%.

Hi @juneoid 

Sorry to hear about you having issues with being able to access your online account for so long. 

Just wondering if you managed to reach out to OVO’s customer support and get a fix for this? Hopefully, if you do meet all of the requirements, one of our agents was able to get this benefit linked to your account for you?

Would be great to know for anyone else that finds themselves in this position 👍

Hi @juneoid,

I’m sorry to hear this. 

I’m going to have our Forum_Support team reach out to you so they can help you further with this. Look out for a private message here soon: https://forum.ovoenergy.com/inbox/overview.

As we’ve mentioned here previously a few times now, the reason OVO Interest Reward got terminated was because OVO had no choice. The primary reasons included:

• Ofgem Request - OVO Interest Reward ran under special permission from Ofgem but had a clause that it was to be “Open To Recall” and be terminated on request from Ofgem. Ofgem triggered that clause a couple of years ago, but allowed it to continue to run for a bit longer for existing customers - this allowance has since expired - OVO was required to shut it down as a result
• Viability - with so many customers on the price capped Simpler Energy tariff right now, it’s financially unviable to run OVO IR because the markup simply isn’t there anymore with the current market conditions
• SSE transfer - this would have literally exploded the bill for OVO IR to excessively high levels

It’s worth remembering that the OVO Interest Reward was designed in a time where the market was more stable and OVO was less than half the current size it is today. What was viable - and possible - to do back then no longer is today. These are ultimately the reasons why it was killed off