my Ovo account online.

Hey ​@Pjm, 

Welcome to the community! 

If you're having trouble accessing your personal information in the app, don’t worry—I've got a couple of handy tips for you:

1. Check for Updates: First, make sure your app is up to date. Sometimes, older versions don't show everything correctly.

2. Reinstall the App: If you're still running into issues, try deleting the app from your phone and then reinstalling it. This will give you a fresh version, which can often clear up any pesky bugs.

If you've tried both of these steps and things still aren't working, don’t hesitate to reach out to our Support Team. They’re really helpful and can raise a ticket for our tech team to look into the problem. I've included their contact information below. 

Thanks Chris for your reply. Will do what you suggested, fingers crossed it will work, otherwise I’ll 

get back in touch.

regards