I have just submitted my first readings, but I'm not sure if reading 1 on my meter is day or night?
Best answer by Bumblebee
View originalI have just submitted my first readings, but I'm not sure if reading 1 on my meter is day or night?
Best answer by Bumblebee
View originalUpdated on 01/02/22 by Jess_OVO:
Figured out how to read your Economy 7 meter but not sure which reading is which?
On a traditional meter sometimes the readings will be labelled - high and low or day and night - if not you might be able to check the current reading against your reading history on the ‘Meter Readings’ page of your online account or OVO app (download for Android or iOS).
If you can’t work it out using these methods the best way to tell is to carry out a Load Test. This involves taking two sets of readings during your peak hours - only one reading should change which will be your daytime register:
Just read both readings on your electricity meter twice on the same day – first in the morning (after 9am) and then in the afternoon or evening (before 9pm). Then email us at hello@ovoenergy.com with the following info:
Register IDs are the little numbers or letters on the left-hand side of the reading (e.g. R1/R2/L/N etc).
We’ll then get back in touch with you to clarify matters!
Not sure how to find your peak/off peak times? - This topic might help.
OVO member but not got a smart meter yet? - Book today!
Interested but not yet an OVO member? - Check out our plans!
Why does OVO only ask for 1 meter reading line, when I have a Day Rate, Night Rate and a 3rd reading (which doesn’t have 1 or 2 next to it).
Which one am I submitting for my opening bill?
Why does OVO only ask for 1 meter reading line, when I have a Day Rate, Night Rate and a 3rd reading (which doesn’t have 1 or 2 next to it).
Which one am I submitting for my opening bill?
Hi
First thing I'd check is what tariff OVO thinks you are on. If this is a single rate tariff then it may be why they are only asking for one reading.
Is your 3rd reading the total of readings 1 and 2? If so, this may be the one they are after, but only if it's a single rate tariff.
Some great advice from
Have you applied to join us through a switch,
You can double-check whether you’ve signed up for a single-rate or dual-rate plan by double-checking your Welcome Pack. A dual rate plan would include ‘Economy 7’ as part of the name.
If you’re not sure you’ve signed up for the right plan or need some help confirming which readings to submit we’d recommend reaching out to our Support Team. The quickest way to get in touch is via our webchat which you can find here.
Hope this helps.
Our property used to have economy 7 heating but we removed it and put in gas central heating instead. Our electric meter seems to give us three seperate readings which I assume goes back to when it was all econmy seven. I don’t know which is the right reading. This wouldn’t be a problem except we now let out the flat upstairs and have to work out their electric usage so we can charge them separately.
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