I moved to Octopus. Yes, OVO return any credit in a timely manner.
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If you want to move to Octopus I have a referral link that will give you ÂŁ50 in your account.
https://share.octopus.energy/grey-crick-824
You can call collections and ask for a freeze of your DD at a lower level or a return of some of your credit just before your switch.
0800 0699 831
The rules for refunds after switching are the same for all suppliers as you probably already know.Â
Up to 6 weeks for a final bill. Then up to the 10 days for any credit refund following the final bill.
https://www.ovoenergy.com/help/leaving-ovo
These are industry standard times that all suppliers have to meet.Â
Miss either of them and ÂŁ30 compensation is normally automatically due.
Obviously depends on what you want from a supplier in terms of tariff etc , the Which report is worth a look at, although not perfectÂ
https://www.which.co.uk/reviews/energy-companies/article/best-and-worst-energy-companies/which-energy-survey-results-ajqM43e6ycY8
Trustpilot is another useful proxy, the big suppliers left for example are
OVOÂ
https://uk.trustpilot.com/review/www.ovoenergy.com
EDF
https://uk.trustpilot.com/review/www.edfenergy.com
OctopusÂ
https://uk.trustpilot.com/review/octopus.energy
Eon Next
https://uk.trustpilot.com/review/eonnext.com
British Gas
https://uk.trustpilot.com/review/www.britishgas.co.uk
Scottish PowerÂ
https://uk.trustpilot.com/review/www.scottishpower.co.uk
ShellÂ
https://uk.trustpilot.com/review/shellenergy.co.uk
Utility WarehouseÂ
https://uk.trustpilot.com/review/uw.co.uk
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