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Free Costa Coffee voucher - how do I get it to work?

  • August 18, 2025
  • 5 replies
  • 263 views

I managed to get a code for a free Costa coffee, it was in fact a gift card for £4. However after downloading the QR code and turning up at a Costa and placing my order the code didn’t work at their till. They said read out the gift card number and they would type it in but the QR code does not have a number shown with it. 
has anyone successfully managed to get this to work?

Best answer by Ski_Sunday

Thanks Abby_OVO, it looks like you edited your reply…but i followed the instructions you had put in the first reply and went to Prezzee.uk and swapped the £4 Costa Gift card for…a £4 Costa Gift card…ridiculous as it sounds. 
But now at least I get what really looks like a Costa gift card and has the number underneath the QR code.

I’m glad you replied, as when I contacted Prezzee they wanted to know the order number, which of course I don’t have.

So if anyone else has the same problem they need to create a Prezzee account and swap their ‘gift card’ for a real one.

 

5 replies

Abby_OVO
Community Manager
  • Community Manager
  • August 19, 2025

Hey ​@Ski_Sunday 

 

I checked in with the Beyond team about this one, they said the process may differ depending on when you got the voucher. If you could let me know when that was, I’ll pop back with some further instruction.


  • Author
  • New Member**
  • Solved
  • August 19, 2025

Thanks Abby_OVO, it looks like you edited your reply…but i followed the instructions you had put in the first reply and went to Prezzee.uk and swapped the £4 Costa Gift card for…a £4 Costa Gift card…ridiculous as it sounds. 
But now at least I get what really looks like a Costa gift card and has the number underneath the QR code.

I’m glad you replied, as when I contacted Prezzee they wanted to know the order number, which of course I don’t have.

So if anyone else has the same problem they need to create a Prezzee account and swap their ‘gift card’ for a real one.

 


Abby_OVO
Community Manager
  • Community Manager
  • August 20, 2025

Hey ​@Ski_Sunday 

 

Glad to hear you got that sorted, the team had suggested that, but then if the voucher was only received yesterday, the instructions would have been different so we wanted to check first just in case.

 

I’m glad that’s sorted and you’ll be able to redeem that coffee!☕


  • Carbon Cutter***
  • October 3, 2025

Interested to read these comments.  After weeks of trying, I’ve just managed to get a useable gift card (well I think so, I haven’t tried to use it yet….).

I don’t think I’ve ever experienced such a convoluted way to receive a gift card!

It’s bizarre; I gave up with the Cineworld one.

 


Abby_OVO
Community Manager
  • Community Manager
  • October 7, 2025

Hey ​@cbj 

 

Sorry to hear you had trouble with the Cineworld offer. What seemed to happen with that? Was there an error message on screen?

 

Glad to hear you did get the Costa one sorted in the end, the steps did change mid way through so apologies for any difficulty or confusion there.