fixed rate canceled early??

Fixed Rates are being reduced from April 1st (2026) in line with Government policy.

Your new fixed rate from April 1st should end on the same date as when you fixed, but should be a bit lower than when you fixed.

The computer generated messages about this change may be confusing.

Long story short, this is the only way that OVO is able to make the changes. Your contract is still good until the original end date, OVO just has to “Break Fix” it in order to apply the reduced rates. Don’t panic - they know when it’s actually supposed to end.

Thats fair enough, but why haven’t they informed us they were doing this.

This was literally something which is likely very short notice for the entire industry and has basically never been done before. I’m willing to bet my entire life savings that just about no energy supplier billing system in the UK was previously capable of handling this exact scenario.

OVO has it’s own custom built billing platform but I imagine they had to write a bunch of new code just to make this work. It’s a “Break Fix” because that’s basically the only way they could do it.

Speed beats convenience in these cases. Notifying you is slow, just doing it is fast.

I too have noticed an end date on my one year fixed rate moved from 30th June to 31st March. Does this mean I can dive in and claim the new 1st April rate 3 months early and also avoid the £50 per fuel cancellation fee? I understand that the 1st April rate is already set lower than the 1st January 2026 rate but will probably be much higher in 3 months time due to the impact of the Iran and Ukraine Wars on emerging EU energy pricing ?  

This is a special situation and you don’t need to do anything, it will happen automatically

Your current fix will be automatically replaced by one with the reduced 1st April rate for the remainder of the time that the current one has left to run.

In your particular case that will be a new fix at the lower rates running from 1st April to 30th June.

If however you mean can you fix at the April rates for another 12 months then what you are proposing, ending a fix early to take on another fix, is known as a 'Tariff Hop'.

I have done it in the past with OVO, switching from a 1-year fixed tariff I'd had for 8-months to a new, different, 1-year fixed tariff; and the exit fees were waived in that case.
(Mostly the exit fees are to deter you from switching supplier mid-fix).

Before considering doing a Tariff Hop you need to check the Terms and Conditions of your particular current fix, some will allow you to tariff hop with no exit fee, but others don't allow it and will still charge the fee.
For example your particular fixed tariff T&C’s may have something like this, which clearly waives the fees for a Tariff Hop:

If you contact support they should also be able to tell you whether a fee would be payable if you tariff hop from your current fixed tariff to a new fix.

PS. You do need to go through support to actually do a Tariff Hop sucessfully, it isn’t something that you can do yourself.
For example to get the fees waived, the support agent has to tick a box on screen to waive the fees.

This all sounds a bit complicated. Surely if my 1 year fixed loyalty rate still has 3 months to go I will continue to benefit from the very low 22.62 p per kWh I locked in for a year late in June  2025. I certainly have no desire to change now because there have been 3 rate rises since I fixed and only one on aggregate, smaller reduction, to be expected on 1st  April 2026, which is still way above the 22.62 p per kWh I am currently paying !!?

ASHP here I come…!!!

Welcome to the OVO Forum ​@iangardiner and ​@Mickystan, and thanks all for your input on this thread.

As ​@Nukecad says, this is all automatic, and you’ll remain on your fixed plan for the same date range, just with a period of lower rates. The way the online account tariff info has been changed before official comms have been sent out has caused understandable confusion - apologies! Keep an eye out - you should receive confirmation of your new rates soon. 

You can find out more information about the levy on our website here, and in this Forum topic:

Please let us know if you have any further questions.

Thank you Ben, as before - you are a force for clarity.

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You actually do better than that, because the 22.65 should fall next week to 19.31 and stay at that level until your fixed term expires in June.
 

I have the same and it is unnecessarily confusing. Did someone actually make the decision to present it in this way? The comms from OVO on this good news reduction in electricity prices has been lacking / unhelpful.

Thank you Firedog - at last some clarity is beginning to dawn! I seem to have to wrestle with OVO every year these days before I get a satisfactory resolution of my rights as a loyal customer. Is now a good time (wrt disruption in global energy, climate change arguments, resale value of my 1983 house etc) to consider ditching the old gas boiler and upgrading to an ASHP with a brand new well insulated hot water cylinder/immersion heater to ‘top up’ bathing and washing up water etc plus maybe even new more suitable radiators? If so which are the best suppliers and installer of ASHPs. Daikin, Vaillant, Worcester - Bosch, Mitsubishi  et alia or even consider the Octopus system solution. AND Finally, how about ‘ hoping and praying’ for the long awaited UK rollout of the V2G plus V2H system,already working well for over 18 months in France, using a suitably equipped small BEV like the Renault 5 E-Tech, with an up to date CCS2 Bi directional home charger installed in my garage since the old Chademo Nissan Leaf system is well on the way out?

I’ve just noticed that my fixed rate contract has changed too.   In September 2025 I fixed and had two confirmation emails, one for gas and one for electric, saying We’re pleased to let you know your new fixed-rate plan will start on 01 October 2025 

Extended fixed 14 month plan.

end date 30 November 2026

Gas unit rate 6.43p/kWh, standing charge 27.98p/day

Electric unit rate 6.43p/kWh, standing charge 63.86p/day

The Ovo app is now stating an end date of 31st March 2026, some seven months before the fixed contract end date.

Ive had an email from Ovo saying that bills will go discounted from April and it gives an estimate of overall savings but it doesn’t give any details of the revised unit rates.  They give a link of gov.uk/your-energy-bill

That says:

If you are on a fixed price tariff  

Suppliers have confirmed that the savings will be passed on in full to customers on fixed price tariffs.  

This means if you are already on a fixed price tariff on 1 April, your tariff will be amended so that savings are applied to your unit rates going forward. Your energy supplier will contact you to confirm your new rates.

For anyone signing a new fixed price tariff after 1 April, we expect the savings to be taken into account.

So, I’d like to know from Ovo what the new unit rates are