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Question

Confusing alterations to a once simple websitep

  • November 27, 2025
  • 2 replies
  • 42 views
M
New Member*

Why is this website now so confusing. I’m 88 and. I just wish to see my account details why have you concocted such a confusing mess.?

 

2 replies

Blastoise186
Plan Zero Hero
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  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • November 27, 2025

Hi ​@Michael Bradshaw ,

You can find them under Profile or via https://account.ovoenergy.com/profile

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Abby_OVO
Community Manager
  • Abby_OVO
  • Community Manager
  • November 28, 2025

Hey ​@Michael Bradshaw 

 

I’m sorry to hear you found it difficult to locate the profile section, though I am glad to see one of our volunteers has already stopped by with some really helpful advice.

 

Have you been able to follow that link through to the information you had needed to find?

 

Hi ​@Michael Bradshaw ,

You can find them under Profile or via https://account.ovoenergy.com/profile

 

Do let us know how you got on.

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