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Charging not being deducted from Anytime miles

  • December 4, 2025
  • 1 reply
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I have charged twice (end of Nov and once in Dec) and the miles have not been deducted from my allowance. 

Does this mean it has been charged at full rate? Also, how do I get the miles retrospectively deducted - not sure if someone at OVO can answer this for me? 

Just to clarify my VW app had a password issue which took VW 2 weeks to sort - so its likely linked as the OVO charge app wouldnt have been linked to the car - but I still have my miles to use. 

Best answer by Blastoise186

Hey ​@Solomonrose86 ,

Try the Charge Anytime team on 0330 175 9678 for this - they can dig the logs and get this fixed up for ya!

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Blastoise186
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  • Blastoise186Plan Zero Hero
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  • December 4, 2025

Hey ​@Solomonrose86 ,

Try the Charge Anytime team on 0330 175 9678 for this - they can dig the logs and get this fixed up for ya!

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