Updated on 21/01/25 by Abby_OVO
Re-enable your EDMI electricity smart meter by following these steps
If your credit has run out and your supply has switched off, once you have credit on the meter again you'll need to re-enable your supply.
In this short video we'll show you how to re-enable the electricity supply on your EDMI meter. Before you begin make sure you’ve switched off all appliances.
If you’re off supply and unable to reconnect following the steps outlined in the video, please contact our Support Team directly.
How to get in contact about my OVO Pay As You Go account
- The best way to get in touch with us is via chat here. Just click the green chat icon on the bottom right of your screen. We’re here to help anytime from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
- Or call us on 0330 175 9669 - Opening hours: Mon-Thu 8am to 8pm, Friday 8am to 6pm, Sat-Sun 8am to 5pm.
Thanks,
The OVO Team