Can you tell me my day/night switching times for Economy 7?
Best answer by Jess_OVO
Updated on 19/11/24 by Emmanuelle_OVO:
If you have traditional meters or Smart meters that were not installed by OVO the off-peak hours may vary. The best way to find out in this case would be reaching out to your supplier (or our Support Team if you’re an OVO member)
If you have a Smart meter installed by OVO the off-peak times can be worked out using your Meter Point Administration Number (MPAN). You can find your MPAN on the ‘Plan’ page of your online account or OVO app (download for Android or iOS):
Then use this table below; the first two digits of your MPAN is the ‘Area ID’; the ‘Off peak’ times are on the column second from the right:
Please be advised that Secure, Aclara and Honeywell smart meters don't adjust for BST. The result of this is that during summer your off peak times will be an hour later than advised above.
Hope this helps schedule your energy usage!
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- Plan Zero Hero
I guess what I am asking is how do I know that after 10 p m I am on economy 7 tariff?
You posted in the ‘Online account’ category, so I presume you have access to your online account …
Visit this page: Plan - OVO Energy. After signing in, you should see details of the tariff you’re on. It should have a Plan name including Economy 7. Lower down, you should see the applicable rates along with the times when they apply.
I don’t think there is any Economy 10 tariff with the offpeak period starting at 10 PM, certainly not with OVO. Were you perhaps with SSE previously?
Thanks for the reply
I am definitely on economy 7
the previous person replied and it makes a lot of sense
I understand his / her reply
please read
- Plan Zero Hero
please read
Yes, I’ve read the previous replies and I’m glad you found them helpful. However, your question was about the timings of Economy 7. I explained where to find them, and I expected you to discover that the cheap rate doesn’t start at 10 PM, but some time later. It might help other customers if you’re able either to refute or to confirm this, by sharing the actual timings from your Plan page.
Hey
I can see our Community Members have already given some really helpful advice here. Just wanted to add that our Support Team can confirm what your time patterns are.
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