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Why is my night electric meter reading too high?

  • 13 September 2018
  • 9 replies
  • 2721 views

I have recently moved into my new property middle of July and have submitted the last 2 months meter readings and been told my electricity night meter readings are too high. I do not know why this is the case as I am asleep and everything is off, besides standby items like sky tv but I have always had these on standby and shouldn't make a difference. I have a smart meter being fitted next monday 17/9/18.

Confused, any ideas?
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Best answer by Tim_OVO 5 November 2018, 16:45

Please can you review what the usage is showing now?

We'll need you to reach out to our Customer Care team for your usage to be look at, @Jacs - the Forum's for other customers to advise each other. You can:

- Send over a PM via Facebook: https://en-gb.facebook.com/ovoenergy/
- A DM via Twitter: @OVOEnergy
- Email us at: hello@ovoenergy.com

These pages might worth a look first:

https://www.ovoenergy.com/guides/energy-guides/why-is-my-gas-and-electricity-bill-so-high.html

https://www.ovoenergy.com/help/why-am-i-paying-more-than-i-expected-for-my-energy
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9 replies

Userlevel 5
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Hi @Jacs,

Could you have read the day rate and night rate the wrong way round? Check out our website for more information on how to read two rate meters here.

Hope this helps!
no the meter readings previously submitted figures tie in with them as I did think this as on the meter it doesn't state day/night it states low and normal.
Userlevel 4
Post a photo of the readings here, @Jacs, we can take a look at them and work out what's going on.

We'll need to be able to see the register ID's, these are the little numbers or letters on the left hand side of the reading. 🙂
Here are the meter readings from moving in July and monthly for 12th Aug and Sept. I had a smart meter fitted last monday and the final readings were:
Elec low-37035 / normal-94197
Gas-09007
I have found with the smart meter by the time I get up in the mornings 10am ish it says I've already used nearly £1.50 but am not sure how,besides water coming on for 1-2hours timer only standby electrical items are on.
Thanks
Jacque
Userlevel 5
Badge
Hi @Jacs,

The "low" reading does seem to have gone up more. Between the two pictures it's increased by 224KWh, but the normal rate has increased by 187KWh. It's not a huge difference, but it seems to indicate your night usage is almost the same as your day, which does seem odd.

Has this meter been removed now?

Nancy
Hi Nancy
Sorry I have only just seen your reply. I am concerned about the night usage for sure.
I confirm the old meters was removed on 17th September and have had a Smart meter since so keeping an eye on it, I am still finding with the hot water timer on and the heating today for example for 1 1/2 hours this morning by 10.30am my usage for both electricity and gas was already at £1.76, £1.22 for gas 23.81kWh, total 25.26kWh used by 10.38am.
Please can you review what the usage is showing now. I moved into the property on 13th July therefore usage based on previous years usage, shouldn't be massively different as I live alone and previously my landlords 80 year old mother lived here alone. I also have several radiators switched off when the heating is on, ie guest bedroom and hallways. I cannot understand what is being used at night.

Look forward to hearing from you, I will check this over the coming days.
Many thanks
Jacque
Userlevel 6
Badge +2
Please can you review what the usage is showing now?

We'll need you to reach out to our Customer Care team for your usage to be look at, @Jacs - the Forum's for other customers to advise each other. You can:

- Send over a PM via Facebook: https://en-gb.facebook.com/ovoenergy/
- A DM via Twitter: @OVOEnergy
- Email us at: hello@ovoenergy.com

These pages might worth a look first:

https://www.ovoenergy.com/guides/energy-guides/why-is-my-gas-and-electricity-bill-so-high.html

https://www.ovoenergy.com/help/why-am-i-paying-more-than-i-expected-for-my-energy
When I look at my usage at whatever time of the year, my nighttime usage (0.00 through to 07.30) is way higher than daytime usage despite the fact that I have no lighting or heating running at this time.

I do have solar panels and wonder whether this could be the reason? I have tried to work out if there is anything switching on overnight, but can't think of anything.

Any thoughts gratefully received.
Userlevel 4
Hey @GillPipkin,

Take a look at the best answer on what's best to do here! 🙂

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