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Blastoise186
Super User
Super User
January 8, 2024
Open for votes

Eliminate the spinning circle of death bug in the OVO Beyond app

Related products:OVO app
  • January 8, 2024
  • 17 replies
  • 239 views

Looks like the spinning circle of death is back again, but this time it’s in the OVO Beyond app!

Same CodePush issue as the main one used to cause, admittedly because of me that time. :)

Might be useful to copy over the loading/refreshing reminder messages to OVO Beyond to fix that.

17 replies

Tim_OVO
OVO Staff
OVO Forum Legend
January 12, 2024

A bit of a delay in picking this up, I’m sorry @Blastoise186

 

Can you provide a bit more context on the current behaviour vs expected? I can’t find the original idea about this… When confirmed I will get this raised to the team now and be back to update the status when possible. 

 

 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Tim_OVO
OVO Staff
OVO Forum Legend
January 12, 2024
NewOpen for votes
Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Blastoise186
Super User
Super User
January 12, 2024

Yup. In the main OVO app as you might remember, it now tells the user that it’s refreshing the app and no longer does that annoying “reset” while the app is being used when CodePush suddenly refreshes the app later. The old thread was from a couple of years before Forum Ideas was enabled.

OVO Beyond is doing the same, but doesn’t show any heads up about app refreshes.

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Firedog
Super User
Super User
January 12, 2024

Well, I had a look, but not having the vaguest idea of what I was looking for, I didn’t see it - and I don’t think I’ve ever seen anything unusual. The app version may be 1.5.19, but I don’t really know where to find it. So sorry, no vote from this clueless user 😐

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Blastoise186
Super User
Super User
January 13, 2024

This is one of those things that for the most part, only myself and OVO’s app developers know anything about :)

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Tim_OVO
OVO Staff
OVO Forum Legend
January 24, 2024

I’ve not forgotten about this by the way, @Blastoise186!

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Tim_OVO
OVO Staff
OVO Forum Legend
February 1, 2024

This has been added to the OVO Beyond team roadmap, @Blastoise186 - thanks for raising. We’ll update the status of this idea when it’s done. 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Blastoise186
Super User
Super User
February 1, 2024

Thanks! :D

If needed, feel free to have them ask the main OVO App team for a copy of the relevant config file from the main app. That one already has the optimised settings and works perfectly so it should be fairly easy to just steal some snippets from already written code and dump it straight into the OVO Beyond app.

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Buzby
Rank 6
Rank 6
March 15, 2024

I admire your confidence, ‘ just steal some snippets from already written code and dump it straight into the OVO Beyond app’.

I’ve seen £500,000 worth of damage and months of lost production, all caused by someone copying ‘working code’ from one plant to another.

Hopefully there will be proper testing performed before yours is released, or are the end users going to be the testers ? 

I burn gas, petrol, and diesel. I am 100% Carbon Neutral ( Well, I will be, when I can buy some carbon offsets.. )
Blastoise186
Super User
Super User
March 15, 2024

The code in question is actually well tested - I tested it myself a couple of years ago. After all, it was me who broke the original code and figured out the bug! And erm… My fault the bug existed in the first place… XD

Worth noting however, that on this forum you don’t rank up by gaining lots of Points, topics or comments. We’re a little different around these parts. The actual method to rank up… Is a secret... :)

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