We’ve seen several attempts to use a Charger AND and EV simultaneously with Charge Anytime, which is known to break everything.
I think it’d be better if that was blocked to prevent such snafus from constantly showing up.
Adding this Idea primarily for tracking right now, in the hope that it can be linked up to a product area in the future.
Hey
This is a great idea! My sources tell me this is something Kaluza are currently looking at so that customers only have one instance of Charge Anytime... so it is in the works!
I’ve changed the status to ‘open for votes’ so we can gauge interest 😊
+1Nice! In that case, even better. :D
One possible future enhancement could be offering a self-service resolution of allowing the customer to switch “Modes” if they hit the blocker, so that the old method - let’s say EV - is disabled as part of setting up the new method - such as the Charger, but ONLY once the other method is successfully activated so there’s consistency.
But even just a thing that says Hold up! You’ve already got an EV set up. If you want to switch to using your Charger, you’ll need to talk to us first. would go a long way. :)
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