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Allow for a time window of 15 minutes or so before the scheduled charge by time for preconditioning

Related products:OVO app
  • January 20, 2026
  • 4 replies
  • 37 views

stead
Rank 5
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Hi, 

Would it be possible to add a time window say 15 to 30 minutes pre the scheduled charge time to allow for pre conditioning the car, quite often ours is finished before the set time and the app seems to cut supply to the car unless we overide it with boost. 

It's something I use frequently with the car, currently I boost the charger to use it from the wall but would be nice if this could be an automatic feature. 

4 replies

Peter E
Super User
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  • Super User
  • January 20, 2026

Can you be clear about the preconditioning as that can be for the cabin or the battery.

 

Peter 


Ben_OVO
Community Manager
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  • Community Manager
  • January 23, 2026

HI ​@stead,

 

Can you be clear about the preconditioning as that can be for the cabin or the battery.

 

Please could you let us know, and we’ll then be able to pass this on to our EV team.

 

Cheers!


stead
Rank 5
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  • Author
  • Rank 5
  • January 23, 2026

It's for both I guess? Just be nice if we can have a small time window so it doesn't draw energy form the battery

Our car kind of decides depending on the the temperature if it's just the cabin or the battery system 🤷


Bradley_OVO
Community Manager
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  • Community Leader
  • January 26, 2026

Hey ​@stead 

 

We’ve passed this on to the EV department and we’ll let you know what they say asap. 

Thanks for the idea 💡