Skip to main content
Answer

Storage heaters and E7 water tank - can I switch?

  • September 24, 2025
  • 8 replies
  • 165 views

Hi,

We had our smart meter fitted in the summer and we have switched to E10 as we have storage heaters and an E7 immersion water heater which was fitted approx 4 years ago after the decades old one started leaking.

 

My parents are elderly and I now need to install a heater in their bedroom and the 30 yr old storage heater in the front room has just failed this week. We were debating whether to now get modern electric responsive heaters, instead of forking out for new storage heaters. We are stuck on whether we need to change the water tank though. I read that an electrician can re-wire it, can that be re-weird to a timer so we have hot water without having to flip a switch and wait for it to heat up? We would then of course switch to a fixed rate tariff. When we did the sums earlier in the year (looking at a years worth of back bills) there wasn’t much difference in the costing for fixed rate vs E7/10 as we use a lot of daytime electricity on the higher rate.

 

I’m looking to buy heaters this week, and was just wondering if anyone has any advice. Thanks in advance-the forum was a great help to us previously :)

Best answer by Firedog

Thanks for the ping, ​@Blastoise186 … 

… and hello again ​@miaowlicious  👋

Good to see your folks eventually got their shiny new smart meter installed with a bit of help from ​@Lukepeniket_OVO.

Now, the choice of heating equipment. Panel heaters like the one you’ve got your eye on (Dimplex PLX125E) are quite the most expensive form of space heating you could opt for. It could be, of course, that cost is no object and you’re looking for comfort at any price. If that were the case, I doubt you’d have selected the Economy 10 plan you say is now in place. As it is, this plan gives you two hours of cheaper rate electricity 20:00-22:00 GMT, probably fine for the radiator you were using to warm up the bedroom. 

One thing about smart meters is that you can see just when most energy is being used. You wrote “When we did the sums earlier in the year (looking at a years worth of back bills) there wasn’t much difference in the costing for fixed rate vs E7/10“. Old bills from the days of RTS with its 24-hour heating circuit at lower rates won’t help you discover how much was actually used for heating during the daytime - and it’s always heating that is the biggest consumer of electricity. You also wrote “We would then of course switch to a fixed rate tariff.” By ‘fixed rate’, I think you mean ‘single rate’, i.e. no difference between peak and offpeak rates. I’m not sure how simple that would be to achieve with the meter currently in place.

OVO only publish their current rates, so even though the ones for the next quarter (October-December 2025) were settled weeks ago, we have to wait until next month to be able to see them. We can make some educated guesses, though, so I reckon that the Economy 10 offpeak rate will go up to perhaps 22.85p/kWh, while the ‘Anytime’ single-rate will rise to about 26.48p/kWh. You’d have to be pretty sure of your calculations for that 16% difference not to hurt.

As regards the water heater, the Horstmann controller in your picture is pretty rudimentary. When it’s on the ‘Timed’ setting, power will be delivered to the lower immersion heater element during all of the offpeak hours managed by the meter. Its thermostat will see to it not wasting too much energy by switching the element off when the water’s up to temperature.  Only if the tank runs out of hot water would the boost function be needed outside of offpeak hours.

Last, the faulty storage heater. You didn’t say just how it failed. Before deciding to replace it, it might be worthwhile getting an electrician familiar with storage heaters to have a look at it. There’s not much to go wrong, but connections inside can fail over time, and thermostats can also get stuck in the off position. It could be something quite simple and quick to remedy. A conscientious electrician will tell you whether the whole thing needs replacing or not.  

 

 

8 replies

Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • September 24, 2025

Howdy ​@miaowlicious ! Or should I say, Welcome back! :D

If you still have that water tank, you probably still need that off-peak tariff. Dimplex Quantum or similar could be a good choice if you’re happy with storage heaters though.

Let me grab ​@BPLightlog, ​@Nukecad and ​@Firedog for you - they’re MUCH better than me at the number crunching.

In the meantime, if you could grab some snaps of the current setup - heaters, meter, hot-water tank etc that’d help a ton. And some more details of what you had your eye on!

Thanks!


  • Author
  • Carbon Cutter*****
  • September 24, 2025

Hey again ​@Blastoise186 *waves*

So the storage heaters are dimplex xls24n and xls12n. I was quite keen on switching to non storage heaters, but of course the water tank is an issue. We have completely covered it in a padded jacket so I don’t have a photo, but I know it looked something like the photo below (blue E7 tank).

I was looking at something like this as a new heater for their bedroom (there has never been a heater in that room) and it is sod’s law that the big xls24n has now failed! https://www.heatershop.co.uk/dimplex-plx125e?limit=50&page=2#reviews

The thing we have always disliked about the storage heaters is is you get a warm day and they are pumping out heat, so then you have to open the windows as it is too hot! However, I would say that at their age, my parents will have the heating on for a minimum of 6 months of the year. 

Appreciate your help! 

Similar heater
Ancient storage heater
Failed front room heater
Water meter set up
New smart meter set up
Smart Meter

 


BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • September 25, 2025

For an ‘economy’ tariff , it’s generally considered worthwhile if your energy usage during the off peak portion is 40% or more (it actually depends on the price difference).

You will need to fully understand how much is used at what time of day to determine whether an E7 type of tariff is better or not.

For the hot water, you can certainly get a time switch fitted (local electrician needed) that can be set to your preferred timing - if you use a standard tariff. For an economy tariff, it’s a little different as there are two circuits energised by the meter for that purpose. It can still be done but there are a few different things to consider.

 


Firedog
Plan Zero Hero
Forum|alt.badge.img
  • Plan Zero Hero
  • Answer
  • September 25, 2025

Thanks for the ping, ​@Blastoise186 … 

… and hello again ​@miaowlicious  👋

Good to see your folks eventually got their shiny new smart meter installed with a bit of help from ​@Lukepeniket_OVO.

Now, the choice of heating equipment. Panel heaters like the one you’ve got your eye on (Dimplex PLX125E) are quite the most expensive form of space heating you could opt for. It could be, of course, that cost is no object and you’re looking for comfort at any price. If that were the case, I doubt you’d have selected the Economy 10 plan you say is now in place. As it is, this plan gives you two hours of cheaper rate electricity 20:00-22:00 GMT, probably fine for the radiator you were using to warm up the bedroom. 

One thing about smart meters is that you can see just when most energy is being used. You wrote “When we did the sums earlier in the year (looking at a years worth of back bills) there wasn’t much difference in the costing for fixed rate vs E7/10“. Old bills from the days of RTS with its 24-hour heating circuit at lower rates won’t help you discover how much was actually used for heating during the daytime - and it’s always heating that is the biggest consumer of electricity. You also wrote “We would then of course switch to a fixed rate tariff.” By ‘fixed rate’, I think you mean ‘single rate’, i.e. no difference between peak and offpeak rates. I’m not sure how simple that would be to achieve with the meter currently in place.

OVO only publish their current rates, so even though the ones for the next quarter (October-December 2025) were settled weeks ago, we have to wait until next month to be able to see them. We can make some educated guesses, though, so I reckon that the Economy 10 offpeak rate will go up to perhaps 22.85p/kWh, while the ‘Anytime’ single-rate will rise to about 26.48p/kWh. You’d have to be pretty sure of your calculations for that 16% difference not to hurt.

As regards the water heater, the Horstmann controller in your picture is pretty rudimentary. When it’s on the ‘Timed’ setting, power will be delivered to the lower immersion heater element during all of the offpeak hours managed by the meter. Its thermostat will see to it not wasting too much energy by switching the element off when the water’s up to temperature.  Only if the tank runs out of hot water would the boost function be needed outside of offpeak hours.

Last, the faulty storage heater. You didn’t say just how it failed. Before deciding to replace it, it might be worthwhile getting an electrician familiar with storage heaters to have a look at it. There’s not much to go wrong, but connections inside can fail over time, and thermostats can also get stuck in the off position. It could be something quite simple and quick to remedy. A conscientious electrician will tell you whether the whole thing needs replacing or not.  

 

 


  • Author
  • Carbon Cutter*****
  • September 25, 2025

Thank you so much ​@Firedog and ​@BPLightlog  (and of course ​@Lukepeniket_OVO for sorting out the previous issues).

Very helpful information! As for how the heater failed, it just stopped heating up a few days ago, nothing obvious happened. But I think your suggestion of trying to find out what failed is a good one. I suppose I am at a limbo point of-if it needs replacing am I going to spend £900 on a replacement one or spend less on a non storage heater. I also have the same storage heater in the kitchen which works, but is only really at a fixed temperature these days, it’s either really hot or not, no thermostat control).As you have advised the water tank can be amended-I now know I wouldn’t have to replace it.  

Are more ‘modern’ non storage heaters a better option for heating a room would you say? I think if I upgrade to more modern storage heaters that will be a bigger outlay. Any advice? I really have no knowledge on best heaters as they have used these storage heaters for 30 years or more! I will of course do some more research on heaters, but you may already know the answer :) 

“I’m not sure how simple that would be to achieve with the meter currently in place.” ok so the smart meter set up could be problematic to change? 

Thanks again.


  • Carbon Cutter****
  • September 25, 2025

@miaowlicious 

Hi there, just to say that these storage heaters are identical to mine and the large ones have heating elements in them that do fail after time in the same way that cooker and grill elements fail, they just seem to conk out without warning after a few years. They are easily replaced if that is the case and are available on Amazon if you Google the heater description etc it comes up with replacement elements options that match Dimplex storage heaters. Hope this helps.


  • Author
  • Carbon Cutter*****
  • September 25, 2025

@janie Thanks for that info Janie 😀 Appreciate it.


Chris_OVO
Community Manager
Forum|alt.badge.img
  • Community Manager
  • September 26, 2025

Hey ​@miaowlicious,

 

I'm really happy to see that you've gotten some great responses from the community! Firedog has been super helpful on similar threads in the past, so I'll share those links below – I think you might find them interesting. It’s also fantastic to hear that Janie found a simple solution if any problems come up. That sounds like a great option to look into as you do your research!