Hey @RSG 

Thanks for reaching out to us and I'm sorry to hear that you're having billing issues with your Solar account.

We're a UK based company and wouldn't be the best to help you with this as we don't have the same infrastructure as Mexico. You might have better luck speaking with your energy provider in Mexico as they'll have a better understanding and access to your account to give the most accurate information.

I'm sorry that we can't do more for you and wish you the best of luck!

Thanks for jumping in.

That is really where the issue is in Mexico CFE is the energy provider.  Not know for being above board, so i thought maybe someone with CFE smarts may be out there.

You could try somewhere like a dedicated solar forum @RSG which might have a wider (but solar specific) reach

Hi @RSG,

Our forum volunteer has given some good advice here. Please keep us updated on what you come across. It might be useful for others on the forum in future.